Great minds think alike

It is not possible to make an import which makes new records and updates existing records at the same time; it would be much better if both types can be present in the same import file. When importing you have to either select the checkbox to update existing records using object IDs, or otherwise, you can only create new objects, and cannot update existing objects. This is annoyting when you have a file which contains some existing records combined with some new records.   Right now you get this error:   INVALID_OBJECT_ID '' is not a valid PRODUCT ID (details: Invalid object ID)   It would be better, when a blank object ID is input, if it would just create the object, instead of erroring out, and if a non-blank object ID is input, if it would just update the object. This would be a lot simpler and less annoying for users. ...read more

Looking for a way to easily put together two strings as a property output, examples: Pre-populated string (i.e. a URL) + referring to another property on the same record (i.e. backend account ID) = full URL  String property + string property etc This is an inherent feature in systems like Salesforce and Gainsight. I need this in order to allow my reps to click into a prospect or customer's trial back end profile.  ...read more

We batch enroll contacts into sequences. Sometimes we have meetings set up with a contact included in that batch and we have to be extremely careful to not enroll that contact into a sequence.   It would be nice for Hubspot to have a "temporarily black emails" button within a contact card or something to ensure this error does not happen. ...read more

I'd like to see the screen to create a new ticket from a contact record pre-populate the Ticket Name with "{ contact name } - New Ticket" just like it does when you create a new deal from a contact record. ...read more

Similar to how HubSpot allows the requirement of properties to be present when moving deal stage, the ability to require at least 1 associated company, or 1 associated contact to the deal would be beneficial to assist in standardizing usage. ...read more

Hi,   My company just recently switched to HubSpot, which is great from a sales and marketing standpoint. However, I'm very surprised to see that you only allow very simple property values (that are not predefined) on CRM objects. I can imagine that a lot of companies would want to register information on their objects that do not fit either single- or multiline text inputs.   I propose a multi-record property that allows users to input multiple values. It could be composed of 1-many single-line text inputs or 1-many multi-line text inputs (or other variants such as integer, float, emails etc.).   From the CRM object view after inputting one value, it should reveal a "+" button that would allow you to input another.   Adding property validation would also be a great addition!   Best regards, Stefan Thilemann     ...read more

When creating a new deal two optional fields to fill in is company and contact. When creating a new deal the customer and contact is often not created. Would be great to create a new company and contact when you are creating a new deal, from that view. ...read more

Hi - I want to know who is hitting our site the most on any particular day.   I can create a contract report that filters on Number of Page Views and a certain Date (yesterday for ex).   Unfortunately what I get is the total number of page views for each contact.    I am not looking for a specific URL.   I want to know for June 30, what contacts viewed the most pages.   I want to see contact A looked at a total of 15 pages on June 30.   Contact B looked at 12 pages.   This info is super helpful to see which contacts are currently spending the most time on our website.   Is this possible?    I can't find a way to get what I need.   Any insight is appreciated.   Thanks, Joe  ...read more

I want to be able to require specific properties on deal close that are purely dependent on the product in the deal. For example, I would want a deal with product A require property X and not require property Y - and a deal with product B, require property Y and not require property X. Both of these deals being in the same business pipeline. I cannot split them into separate pipelines because we have deals that consist of multiple products, and doing that would require multiple deals for the same company just placed in different pipelines. ...read more