Great minds think alike

When creating a contact a search for the adress would be a nice option, like already available in Salesforce.   ...read more

Wouldn't it be helpful if HubSpot logged 'page visits' not only to contacts but also to a Companies? This could enable sales/mktg teams to record in HubSpot what companies may be engaging with their content, even if they don't know the specific contact (yet). Thoughts? ...read more

We can configure access to contact information (eg timeline) so that teams or users do not see the information of one of other teams or users. //Podermos configurar o acesso as informações (ex: timeline) do contato para que as equipas ou usuário não vejam as informações das uma de outras equipas ou usuários.//   ...read more

Hello,   We are using the contact timeline embed  in our Dynamics 365 CRM.   By default, for all our CRM users, all filters are checked in (screenshot below), which - for our usage - makes the timeline view difficult to read and analyze.     Indeed, each sales need to manually edit the filters in order to customize the timeline and thus only display the activity we find interesting. While it doesn't seem to be a big issue, when we ask over 50 sales rep to perform the action, it can be cumbersome.   If possible, it would be nice to be able to customize the filters as an admin.   Thank you ...read more

Hello,   I'd like to send targeted email campaigns to customers based on their website search queries.   Looking at the searches for a few of our contacts, I see that they haven't placed an order because we don't have any in stock. However, once we have the product in stock, I'd like to send out targeted email campaigns about it.   Currently, this can only be done manually, but it would be a really useful feature. ...read more

If you accidently have the option to "Always create contact for new email address" toggled off on a form, it would be great to be able to retroactively add those contacts back into your form submissions list if they're in your contact database, or you create them. ...read more

We are huge fans of the idea of HubSpot Insight's enrichments, though we had some issue in the past (see HubSpot Insights Database enriches wrong information for city state)   Now, we just would like to use it only for information, that we are not actively managing or researching such as Industry or Employee or LinkedIn Profile. Therefore it would be really great, if you could make it possible to enable/disable Insights on individual fields e.g. enrich Company Name but not Address. In my opinion, this should be a easy fix (1 day) and would give the user more control and transparency over what is happening in HubSpot.   This would make this feature perfect. ❤️   ...read more

Under the company, the domain name property allows us to add multiple domains and make one domain the primary. But when we search the company in HubSpot using a secondary domain (Not the primary domain) the company is not showing up. This also hurts when we use external APIs for searching domains and updating data. Please look into this issue seriously. ...read more

Personas are a great addition, they're super useful for tagging contacts and measuring engagement across different types of buyers. For us, the primary use of personas is to give our sales and marketing teams the info they need to sell the best they can. Details like the prospect's goals, challenges, emotional pain, rational pain, critical events and our relevant value props all help the team deliver better service and outcomes. We have detailed personas written out within Hubspot, however, the only way to actually view the full persona is to have contact property edit access, and to edit the persona contact property. Only the description can be viewed when selecting a persona from the contact record. Making personas fully viewable would be a really valuable and sensible addition to the feature, as building out in-depth personas has little utility if the detail can't be seen by anyone other than Hubspot account admins. ...read more