Great minds think alike

Use case: A deal/opportunity has a number of roles that are fulfilled by contacts (e.g. Project manager), however, one contact can play different roles in different deals, so it doesn't make sense to add it as a custom property on the Contact object.   Adding a field that references contacts in deals would make this possible (much like the Hubspot user field, but for contacts). ...read more

I cant understand why with a company as big as Hubspot and nearly the year 2020 our staff have to manually enter in addresses?    Why cant we have an autofill function so the data is accurate. Especially when we need to filter by postcodes and cities. If there is one data entry mistake that contact record is filtered out.   The value of any database lies within its accuarcy. If its not accurate its not worth anything.   Please Hubspot: make this function possible! ...read more

Please add the function where superadmin could disable delete option for other users. Now it is the same as "Edit", but it should be separate. Also - there is no way to learn about deleted contacts or deals unless you go to the recycle bin. Notification regarding deletion would be an alternative. Also - recycle bin should include such information as who deleted the contact/deal or preview of that contact before restoring it.   Thanks. ...read more

On the Company and Contact View Page, if you have selected the Owner column the name of the owner appears but also their full email address.  There is no need for the owners email address to be displayed here only the name of the owner.  The email address doesn't appear when you export the view nor when you drill down into a company or contact record where you have the owner field as a visable property.   Although you can re-size the column on the View Page it's frustrating for all users that its there in the first place.   Can you consider an enhancement to the system to only display the owner name on the View Page? ...read more

It would be great to have an option to allow the CRM to automatically add company domains to the company object, by using the company name as a reference.    The use case is, that often times we import large lists of companies, and these files do not include the company domain. Adding them one by one can take a lot of manual work, so being able to have these domains added automatically would be ideal.    This is especially crucial since contacts cannot be automatically associated to companies without a domain name.    (Submitted on behalf of a customer) ...read more

In our integration with Salesforce, I'm running into an issue that the standard Country fields for State/Region and Country are free text fields. I'm in the process of setting up a custom field and workflow to update these. As we have a global reach, this will be quite the process to set up.    Custom Objects: The first product request is to have this just baked into the State/Region and Country fields as standard. The second request would be to have the State/Region automatically populate options based on which country is selected. All of this prevents inconsistent data when a user fills out a lead form. ...read more

Dear team! Our company is wishing for a property which shows the number of opens and clicks for the last marketing email sent to a contact. We would like to use this as an enrollment trigger for workflows. The two properties (marketing email opens & marketing email clicks) should be reset to 0 for every new marketing email sent to a contact and increase whenever the contact opens/clicks this last marketing email sent. A simple check whether a person opened or clicked the last marketing email at least once would not be enough for our purposes and the API workaround would also be quite big, so I'd be glad if you could help us out!   Best regards, Janica ...read more

The majority of my companies never get a logo found despite correct website and socials.   A simple favicon api gets more logos than hubspot - https://besticon-demo.herokuapp.com/   There is also the clearbit API https://clearbit.com/logo   If there is no logo found, then no favicon, the logo should default to socials profile photo. ...read more

We are catching multiple deplicate contacts with the same phone number but different email. I feel it will be very beneficial is a contact can be caught as a duplicate with phone number as well, not just email. Most contacts have multiple emails but normally one direct phone number.  ...read more