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It would be very useful to have the ability to drag and drop the contacts for a company page.  When you have multiple contacts, you do not have the ability to see all of the them on the company page (limit 5 I believe).  Then you have to open that up to another page which shows all the contacts.  If your primary contact is always on the second page, it just slows the process down.  It would be helpful to be able to reorder them however you need by dragging and dropping.     ... Exibir mais

There is this field called "country" which comes standard as a free text field in HubSpot.   The problem: As we target our users by country where they live, we had to find a solution so we can filter by country.   -- The first thing my team did was to convert this to a dropdown field because we noticed that it's highly misunderstood by our contacts. Some people filled in the regional code, some the country name in their own language (instead of English), many typos, etc.    -- The second thing was to fill in the dropdown field we created with "standard options" that HubSpot provides for every drop down field. It's a great feature, you can simply choose things like "countries" and you get a list of all countries filled into your dropdown menu. The problem: no standard is respected! Today we're encountering the situation that our IT department – who writes a private app – cannot really connect to this field as it's filled with words like "Europe" (which is not a country) and no international standard is respected.   Suggestion:   1. Please make the country list you provide in the "load options" tab respect an international standard like this one: https://en.wikipedia.org/wiki/List_of_ISO_3166_country_codes   2. Might need further discussion but my second suggestion is to make the "country" field for both contacts and companies a drop down field type so it's easily usable for filtering.   Wanna discuss this further with me? Let me know, I'd like to talk with you about these issues!   Michael ... Exibir mais

Event logistics and production use hubspot to automate communications to our confirmed event speakers via workflows to provide updates and keep them engaged. A large portion of our speakers have PA's and EA's that need to be copied into the emails but at present after speaking with Hub spot support it looks like there is not a way to encorpate emails other than the primary email addresses. It would be fab if you could encorporate secondary / tertiary emails etc if needed to prevent additional work off platform being required.  ... Exibir mais

There needs to be away to make a blanket setting across all users to have the default setting for Logging emails toggles off on the Gmail extension app. Just the default part though. Still the ability to select it for indivudal emails.   Reason being, our users use their company email for communication that is also with people that are NOT our clients. Having this setting toggled on is making any and all email address auto add to our CRM as marketing contacts which is maxing out the number of marketing contacts we have for people that are not our clients and were not intended to be in our CRM.   Yes, indivudually they can turn it off in the settings. But this is not scalable as we cannot monitor who follows those isntructions and theres no ability to stop them from turning it back on.   This is a major hole in Hubspot system and is seriouslt costing our company some serious $$$. We cannot even identify which contacts were not intended to be set to marketing contacts   A solution is needed ASAP ... Exibir mais

Need to be able to see WHO in addition to how many attendees. Need to know their status & be able to see thata status from the contact's page. Pull reports for attendees from the marketing event. Track attendance by individual contact & in bulk.  ... Exibir mais

Plenty of our contacts have secondary email addresses, but it seems it's impossible to actually identify them without going into individual contact records. For example, I have a list of about 2,000 records where emails have hard bounced. Lots of them may have secondary emails, but there is no way to identify them via a filter, or via an export.  Apparently there's no way to identify them without an API, which seems very odd indeed. Can't they be included in exported data, or highlighted in any other simple way so we can extract useable data from contacts which are otherwise worthless?  ... Exibir mais

Hi,   There should be option where we can enable double optin for only forms rather than all contacts in CRM OR imported contacts in CRM.   Currently what happening is when we enable double opt in then HubSpot does not allow us to send emails to our imported lists, we enabled double opt in for emails which we receive through website forms.   So my suggestion is double opt in should be selective where we can enable it for sections like forms, ads, emails separately.   So if we enable it for forms then it should allow us to send emails to imoported lists of contacts   Every feature in marketing tools should have dedicated double opt in for each feature 1. Ads 2. Email 3. Forms ... Exibir mais

When will this feature be available? Its pretty crucial to be able to send an email to a company or a list of companies directly.  ... Exibir mais

Hello,    When we create contacts via Microsoft 365 add-in, we are asked to fill in the compulsory and optional fields, as defined in account settings.    However, we don't have the possibility to check the box "allow your team to market to this contact" and set a given contact as marketing.    This is a really necessary feature, as of today all contacts created via add-in, are created as non-marketing - this can be fixed using a workflow, but it's not optimal, as users who create new contacts need to be given this choice. Automation will allow us to apply "all or nothing" rule and mark all contacts from this source as "marketing", it doesn't allow for exceptions.    Thanks! ... Exibir mais