Great minds think alike

both for hubspot workflows and external platform integrations, provided hubspot properties default to the internal property value which might just be a random string resembling an ID(for example, the Marketing contact status source name<hs_marketable_reason_id> contact property).  We need a conversion specifier configurable on these properties when the value is synced to pick between internal and external values for other properties and properties on other platforms. Otherwise, the properties are filled with the useless undisernable internal value. ...read more

Basic CRM functionality missing.  Need to do a keyword search.    ...read more

Currently, lead objects are only visible to users with a paid sales seat. Other departments would benefit from seeing the lead objects and their current stage on contact/company views.   This would improve the general overview for: Marketing: Automated hand-overs from sales to marketing based on lead properties (e.g. disqualified reason) [currently lacking visibility/understanding] Marketing: Evaluating generated leads is hard if you cannot see the object CRM Data Management team: It is hard to build automations around lead objects if you cannot see them. Customer Success team: Interesting to see where a newly acquired customer comes from/if a lead is still open if they e.g. convert via the website touchless  Business Development Team: Hard to create leads if you cannot see if there are any currently associated to the company   Understandable, that working with lead objects is restricted to seats, but read without write permission would be crucial. ...read more

Currently, HubSpot will only automatically associate a Contact with a Company if the Contact's email sending domain matches the Company Domain Name of a Company record. If a Contact is using an email address that was not supplied by their company, it would be great if the software could instead match it to a Company record via the Contact's Company Name property.  ...read more

Last week we experienced a situation where our data become duplicated and thereby corrupt.  Hubspot had to issue a fix, however our data remains comprimised.   We need an automated backup process so in the future we are able to recover the information that was missing. ...read more

Our key properties and details can differ greatly based on the pipeline. The customization of cards on the middle column has added good value but a couple of items would make it even more valuable: Rather than just adjusting the view by team, ability to adjust the key cards and layout by pipeline. This would allow us to feature the details most relevant, rather than having to purpose build it for only 1 use case. For example, building it for our direct sales pipeline means it's the first thing all users are seeing in different pipelines, where much of the information might be blank and not featuring what is most relevant.   Ability to edit from the card view would drastically increase utility. Allowing direct editing from this view allows us to identify information gaps and incrase data completeness without having to search properties and fill them in. The properties may not already be in the left sidebar view so editing directly from the middle column would save time and make more information accessible. Members of our team have previously used Salesforce and key info cards can be adjusted on the spot so we're receiving a lot of similar requests and comments that information is otherwise hard to find. ...read more

We are huge fans of the idea of HubSpot Insight's enrichments, though we had some issue in the past (see HubSpot Insights Database enriches wrong information for city state)   Now, we just would like to use it only for information, that we are not actively managing or researching such as Industry or Employee or LinkedIn Profile. Therefore it would be really great, if you could make it possible to enable/disable Insights on individual fields e.g. enrich Company Name but not Address. In my opinion, this should be a easy fix (1 day) and would give the user more control and transparency over what is happening in HubSpot.   This would make this feature perfect. ❤️   ...read more

I would like the ability to drag and select columns to copy from index view. This would make the data in hubspot even more accesible/useful.    We could easily drag the property values from a filtered view into an external spreadsheet ...read more

Lots of contact are generated in 3rd party tools including DOI process and transfered via API to Hubspot. Subscription API allows to set subscription but not DOI Status. As this is somethin a lot of integrations / customers will need I decided to create this idea to allow many others to vote for it. So pls. vote!   Florian ...read more