Great minds think alike

We manage more than one business division, use Hubspot but have to jury rig it to work as we need. These are micro-businesses with a tiny amount of traffic per business unit.  Collectively, they form a sizeable business so it's not reasonable, effective, practical, or affordable in time or money to have a separate CRM for each.   For example, we have three towing business locations with separate websites per location. We have three cleaning locations with separate websites per location. ...read more

You have created an unnecessarily clunky workflow in adding contacts to an existing Company record.   From within an existing Company page, hit "+Add" to contacts.  It automatically deploys you on Associate Existing.  Now you are faced with a choice -- paste your Contact email address here to "check" if they exist or click the tab for Associate New and paste your contact's email address there, in which case, if they already exist, you will get a friendly "WHOA...do you mean this person?"  [See image below. Text continues further down.]     But you don't do this on the Contacts list page.  If you hit "Create Contact" from the Contact list page, you are automatically on a 'create contact slideout.'  If you put in that email address and it's a potential duplicate, you will get the "WHOA!! Double check bro...." message.  So......  why make us do this random extra click and tab?  Why not streamline it?     ...read more

Can there be the ability on the company record to see the total HubSpot score of all associated contacts?   There could be times where different contacts could do different tasks to find information and get a score for these tasks but not enough for them to become an MQL but added together, the company could have a high enough score to become an MQ and be contacted. ...read more

It would be great to be able to export the duplicate contacts and companies and show/filter by owner. Additionally, it'd be great to assign a task or allow the contact owner to be able to merge or dismiss the duplicates.  ...read more

It would be useful if a contact unsubscribe or opt-out created an activity. If it did, you could easily see a List of the contacts who have opted-out or unsubscribed sorted by most recent activity (i.e. the opt-out/unsubscribe date).    You can, of course, easily build an opt-out/unsubscribe list. You just can't see whether these are recent unsubscribes or ancient history. You have to dig through multiple screens on a contact by contact basis to see when they opted-out/unsubscribed. ...read more

As a real estate company, being able to search street addresses on contacts is SO necessary. We would love to see this be a searchable field.  ...read more

There are tons of people that want the feature of tagging contacts, so that they can easily be sorted, and I'm not sure if their voices are getting heard because their posts are marked as having a solution. All of the CRMs I have considered have this feature and none of them are on par with Hubspot in almost every other area. What gives? This is neccessary and I don't think Hubspot is an option until they fix this. Also, I know about creating custom properties, but that is a total nuiscance and not a complete solution. ...read more

I would like the contacts creation properties be mandatory regardless of avenue of creation. When the email BCC adds contacts, it only adds them with their email address and does not ask for the mandatory fields.   Right now I have set up an automatic task to be due immediately to fill in the mandatory information but people just fill in the first and last name and ignore the rest, hence, making the other things mandatory in the conventional contact creation. Maybe its just my team but if it isn't marked mandatory, it doesn't get filled in. As admin, I'd like to give people as little wiggle room as possible when it comes to mandatory properties. ...read more

How to sort emails (chronologically) that were forwarded to Hobspot via the forward email address? Somehow the emails are sorted by the time of forwarding, but not by the original date of the email. ...read more