Great minds think alike

I know there are a few other posts about Automatic Phone Number formating.   Given that there is not such a feature yet, which I strongly encourage Hubspot to add - I would like to suggest a Batch Update Capability for Phone Number Formatting.   We have records that are formatted in a variety of different ways, which is annoying.  It would be great to batch select all the records and edit the property for the formatting.  I envision in the edit, that when "all records" are selected plus ta phone property is selected, that the Edit presents a format dropdown allowing you to update the format only and allows you to select the format you want ie:  999-999-99999 or (999)-999-9999 or 1+999-999-9999    I think you get the idea....   Thanks  ...read more

I recently exported a list of contact names and mailing addresses from my HubSpot database.  I used it to contract with a 3rd party to send postcards through the postal service.     I would like to add the activity ("mailer sent" in my database) to the contact by selecting them on a list within Hubspot.  It would take me days to go through each contact individually and create the activity.    Why can this not be done or how can it be done? ...read more

Hi, the new formatting of the phone number attributes where you need to choose a country to fill in the country prefix is unusable. It takes much longer and is very user-unfriendly! I'd be much faster to research the prefix in the internet than to look through hundreds of flags in the Hubspot attribute. Furthermore it now takes multiple clicks to copy the phone number to call it in a different app. Please bring back the open formatted attribute, as it was much more efficient to use. This is just unusable...   Best, Jonathan ...read more

Hi,   We have a client who frequently uses Notes and Follow up task. They would like the content of the Notes created to be copied over to Task notes whenever a follow up task is created:     As of now it only refers to the Note when the task was created. The longer in the future a follow up task is created on for example a Company, the longer it may take to find the correct Note the task refers to.    By adding the actual content of the note instead of refering to it will cause less friction for both Sales and Service reps busy work schedule working with larger Companies with alot of Timeline activities.    ...read more

Hi, i am using Hubspot Sales for the first time, i'm based in Europe. I have a number of feature requests based on my early experience. Feedback on whether this can be made possible on the free or Starter plan would be welcome.   Be able to change the default currency to Euro in the free plan. Currently, this appears impossible, which makes the free version difficult to use for us in Europe (all deals and quotes are in USD). Seems unfair that there is a good working free version for the USA but not for us in Europe.  Add more options for adding European phone numbers to call from. I am in the Netherlands and am unable to add this number, because it is not in your list of countries for adding a 'from' call number.  We should be able to delete the Unsubscribe/Manage Preferences links in the footer of marketing emails. Many of us prefer to send emails that look like a personal one-on-one email. This makes that impossible. On the free or starter marketing plan, be able to send automatic followup emails when there is no reply after sending a bulk marketing email + also after individual emails (so not just making a task to followup, but option for sending an automatic followup email). Currently, this seems only possible with sequences, which are a part of the very expensive Professional plans. However, a simple followup email on no reply is a basic functionality for us. Make available product lines as part of the sales starter plan Make it possible to place calls on your own mobile with your own mobile plan, by pressing 'call contact' in the web interface. Currently, this is possible via the mobile app, which is great. But, it does take a lot of time. When i've determined i want to call someone in the web interface on PC, i then need to find the contact on my mobile app, and call that person. It would be great if pressing 'call' in the web interface, could trigger a call being made on my Android or iOS device, with my own mobile plan, with the possibility of then logging the call, just like when i press 'call' in the mobile app.  Include a warmup possibility as part of marketing emails (like Smartreach) For the Outlook addin: Currently there is an option to turn on or off by default logging and tracking of emails. It would be VERY handy if tracking and logging could be set on by default ONLY for emails from/to people that are already in the Hubspot contacts list, and off for other contacts. It would also be useful if we could set logging/tracking to be off/on by default for specific 'from' sending email address(es) in Outlook.   ...read more

I think it should be possible to change the default view inside of a record depending on the value of a property!    For example, if you have a specific value selected for the industry property in a company record, you should be able to change the information/properties that are shown on the left-hand side inside of that record.  ...read more

It would be great to be able to customize the right and left sidebars and what they show based what kind of contact that individual is (a customer/lead, company contact, evangelist contact, etc.). As an example with our business, the properties/info we need to see for potential leads is completely different compared to our affiliate partners. Would love this addition! ...read more

Whenever an 'email' task type is clicked, you are redirected to the record associated with that task and the 'compose email, box is already open. Currently, when clicking on a 'call' task type, you're only redirected to the record associated with the task. It would be great if the same flow could happen for 'call' task types that we see on 'email' task types. But, on 'call' task types, be straight redirected to the call log tab. ...read more

We work at lot with partners who has customers on their own. Mixed with also having customers of our own. It is essential for us to be able to associate a partner contact with multiple companies. When we do not have direct contact with the customer we need that partner person to be associated with all those companies.   Currently this does not work in Hubspot.   I got a workaround suggested to me; to create a company with sub-companies, but that is not a good solution as things change all the time and it would be too much administration to keep that correct. ...read more