Great minds think alike

Scenario: To increase odds of connectioning with a prospect, I call my prospects by following the sun from Europe> to US East coast> to US West coast> to Hawaii, crossing 8-9 time zones, in order every day, 5am - 7pm The Challenge: HubSpot time zones are listed alphabetically by Country>Region>State; not by actual time zone. Ascending Time Zone sort example from my own My Companies list: America/Boise America/Chicago America/Denver America/Edmonton America/Los Angeles America/New York America/Phoenix America/Toronto America /Vancouver Europe/London Pacific/Honolulu   In our globally accepted time standardization of Coordinated Universal Time (UTC), HubSpot has sorted the list above in this order: UTC-6 (Boise) UTC-5 (Chicago) UTC-6 (Denver) UTC-6 (Edmonton) UTC-7 (Los Angeles) UTC-4 (New York) UTC-7 (Phoenix) UTC-4 (Tornoto) UTC-7 (Vancouver) UTC+1 (London) UTC-10 (Honolulu Compared to Excel's Data/Sort feature capable of prioritizing and sorting multiple columns simultaneously, HubSpot's erratic format is extremely inefficient for high volume, prospect calling. With HubSpot, I waste at least 1 hour per day or more just clicking and searching for my time zone targets    Suggestion: 1.) (Role: for ALL HubSpot users>) Update the Time Zone feature to read in this order: UTC/two or three letter Country abbreviation/Major city in that zone . Examples: UTC+1/UK/London; UTC-4/CAN/Montreal; UTC-4/US/New York; UTC-5/US/Chicago, etc.   Value: Significantly increase HubSpot probabilities for first phone contact.   2.)  (Role: for all HubSpot users >) Install a Sort program for multiple columns in priority  order rather than restricting a Company or Contact search to just one proprtie scolumn dictatng the results order. At the same time, unlock the defaults for "Contacts" and "Company" in Column #1 of their respective search pages, allowing users to the ability to position ALL their search properties in ANY column position they desire. (Goal>) More accurate, multiple parameters will enhance the search results while simultaneously keeping them all on a single pane of glass, (Value>)  likely reducing, even somewhat,  the need for additional custom lists and inefficient tabbing betweeng lists.  Less clicking = more $$$. Example: Excel Data/Sort.   These two simple changes could potentially Double (or more) the number of calls a HubSpot user could make in a day.   Thanks for your consideration. J. Everts   ...read more

HubSpot already includes a Company field called WEBSITE URL that is clickable from the main company view.   I would like to suggest that we should be able to create our own clickable link fields, I can see them being useful on any object but for us, we would love them on the Company object.   Since the functionality is already built-in for the default field of WEBSITE URL, I can imagine that enabling this as a new field type would be very easy for HubSpot to implement.   My sales and support people would be able to click on a link on an existing customer that would direct them to the customer's account with us.      ...read more

when editing a contact phone number you can no longer edit it directly. instead a modal pops out that you edit, then save, then have to save the contact info. it also makes it annoying to copy so that i can paste it into my voip.    I would say the workflow for phone numbers was not an improvement and i would say it is in fact a regression of the user experiance and i would love to see it change back. ...read more

It would be very helpful if we could assign users edit permission on an individual record level. Currently, editing records can only be done if a given user has access to all records, owned only, team only, or none. This feature would allow for a lot more flexibility.  ...read more

I've just had a chat with one of the team and he directed me here to make a suggestion for a feature.  I have a sales team who are very lazy and don't tend to look at the contact notes before calling the client as they have a script to read off.   I sometimes get clients ask to be rung at a certain time or day which I write in the notes - however this gets missed and they're called as soon as they're added which makes us look unprofessional. I would like to add a column to leave a quick note, i.e. "Call on Tuesday 5pm" - so it's right there next to the phone number.   Also the ability for the superadmin to edit the main contact table view for the whole team so that I don't have to manually edit each table view.    Many thanks 🙂   ...read more

For building a more complete picture of how fields are being used within a company, it would be nice to be able to export over the API some additional details of the record properties.    In the user interface you can see who created a property, if it's connected to lists, forms, workflows and other resources. This would be handy to be able to pull via the API as well to build dynamic data dictionaries eg. by pushing field information from multiple systems to a Google sheet which can be used to review the need for the fields.    One other thing could be to include the calculation of how many records have a value in the field vs don't.  ...read more

We use workflows to assign our sales reps to new incoming contacts. Our Sales Manager is not able to handle as many new leads as the full time sales reps, as she also spends time coaching and training new staff. It would be great if there was a way to stop assigning her new leads after she has reach 'X' amount each month. Or to prioritze certain reps other others - e.g. the reps with the highest sales conversion rate could receive more leads than those who have just started in their sales careers.   ...read more

Currently, everything is based on one contact, but it would be nice to have a 'primary' contact for each company so that a sales person doesn't get a task for every single contact in the company when they do something to act on (then that person sends it to the primary contact anyway and causes a lot of frustration/confusion) ...read more

On the contact page it would be nice to have a tab for forms submitted (current the top has Calls, Emails, Notes, etc)   As well as a quicker way to go to the bottom to see how they converted. Currently its super annoying to keep scrolling (and wait for everything else to load) just to see that piece     ...read more