Great minds think alike

HubSpot needs at add Aptos as a default font for emailing!!!   I can imagine I'm not the only person who uses Outlook as their main mailing platform, with Aptos font, who will be finding it extremely frustrating that when you send an email HubSpot that it is a different font to when you send an email through Outlook.   It's crucial that emails are sent with idential fonts from either Outlook and Hubspot, otherwise, this looks extremely unprofessional to customers.    We have recently joined HUbSpot and now feel isolated that we aren't using the emailing function on your platform even though it is a main feature!   What makes things even stranger is that HubSPot's standard font on templates is APTOS! So why can't I set it as an email default font!?!   Please can you resolve this so we can use the full functionality of HubSpot emailing seemingly with Outlook.  ...read more

It's as if HubSpot forgot to put the NEXT button under Emails, Deals, and so many other parts of HubSpot. The Email UI blows; for example, if I close an email, why am I still seeing the email take me to the next email? Instead, we have to navigate to the other side of the screen to go to the next email!   I doubt this request will ever see the site of the day, considering that HubSpot could care less that they are violating the FTC rule about spamming people with emails, as we can't unsubscribe from support emails!   While we are at it, I think I can speak for everyone. When we get that, we can update the font for emails. You do not need to notify us at 1232 about the same thing!   ...read more

On the main contacts screen, to add a column that shows the number of times the lead clicked \ opend the emails. I only found by date, or last date of opening.  Thanks  ...read more

As a company I would like to send all sales and customer support emails going out from within Hubspot to a shared inbox outside of Hubspot. For this it would be great to have the option to set a BCC address on an admin level to make it easy to achieve this. (Individual account level would also work, but on admin level would be better).   The main reason for this requirement is basically for complience and revision. (Plus: it's easier to search for an secific email within a mail client when there are further filter options).   For the sales extension (i.e. for Outlook) and for marketing emails there is already such an option, but for sales emails and customer service emails sent directly from within Hubspot the option is missing. ...read more

With the upcoming email compliance regulations from Google and Yahoo, it'd be great to have a feature that enables a universal unsubsribe link for 1:1 emails - eliminating the need for individual user control.  ...read more

When we write an e-mail to a customer we should be able to resend that same e-mail like we can forward it or respond to a customer e-mail. Now we have to copy and paste to send again that e-mail. Thanks for taking care of that important feature to optimize our followup with customers. Regards ! Yves  ...read more

Hello I contacted support and they said right now there is not a native way to send an automated email reply to let clients know we are closed (in this case its for the Thanksgiving Holiday). They suggested it is configured through our email server. We have just moved over to HubSpot Services from Freshdesk who had this feature and it was very easy to turn on and schedule......I did not imagine this feature isn't available in HubSpot.  Would like product development to add this. Many thanks! ...read more

When looking at marketing email performance, it would be great to have a feature that differentiates which of the email opens are recorded as a result of an automatic email reply, such as an OOO email. As there is no way to avoid automatic replies counting towards our open rate, it would be helpful to have a way to understand what our "true" or manual email open rate is. ...read more

Aktuell werden Anhänge aus Outlook beim protokollieren nicht mit protokolliert,  was das protokollieren umständlich macht. Das wäre ein sehr wichtiges Feature für uns. ...read more