In reviewing this article: https://knowledge.hubspot.com/connected-email/manage-your-hubspot-sales-extension-settings#blocked-ip-addresses:~:text=record%20in%20HubSpot.-,Blocked%20IP%20addresses,-If%20you%20don%27t it is possible to block specific IP Addresses from the email open tracking. However, in our organization, we have dynamic IP Addresses and this feature does not support blocking of IP Address RANGES. Making this very problematic to eliminate all possible future false positives. Additionally, with remote staff connecting over a VPN (Zscaler) there is no guarantee of the IP Address/Range values making the IP Address blocking feature essentially unusable. There needs to be a better way of preventing tracking of self-opens.
... Afficher plus