Great minds think alike

When an email address is connected to HS as a channel, there needs to be a way to only allow certain users to send emails FROM that address.  Not everyone needs to have that email address as an option to send emails from. ...read more

You can create a contact, company, deal, ticket and task with these add-ins, but how about a new lead within the prospecting workspace?   Let's make this happen!  ...read more

We need this option! Unless we send from Gmail, we cannot "unsend" from Hubspot. Using HubSpot to send emails is a better option for me and I need a way to "unsend" from the platform.  ...read more

You should have the ability to bulk delete emails logged to the CRM.    ...read more

Many people want to start using Hubspot with their entire company's email history associated with the correct Hubspot Contact/Company, and visible to all Hubspot Users.   For many companies, historical email history is the *single* most important record of the interaction you and your colleagues have had with your customers and prospects.   This is a vital and common feature to other CRM's, like Close, Pipedrive, Zoho, SalesforceIQ, FreshSales...the list goes on.   The current solution that Hubspot offers is NOT effective. We need the import of emails to be A) automatic, and B) historical (including before we started using Hubspot). Logging, bcc, shared inboxes, etc., do not cut the mustard.   There are third-party companies that offer this, such as Threads, & MigrateMyCRM, but we all want a native Hubspot solution. The fact that multiple companies have built this should be a blinking neon sign highlighting just how much this is needed.   You can see people requesting this at: https://community.hubspot.com/t5/Gmail-Sales-Extension/How-to-import-history-emails-from-gmail/td-p/8979 https://community.hubspot.com/t5/Outlook-Sales-Extension/New-to-Hubspot-Log-old-emails-into-CRM-via-Outlook/td-p/188330 https://community.hubspot.com/t5/Email-Marketing-Tool/Can-I-retrospectively-sync-pas-Outlook-Gmail-emails-to-my-CRM/m-p/13415   So please, pretty please, with sugar on top. Build the *** Email Integration       ...read more

currently - when email automation is not turned on you can check to log either incoming or outgoing gmails which is great.  However, files attached get logged in HS when sent, but not received.  IDEA:  add another box so user can select whether or not to log attachments for both incoming and outgoing emails.  This way we can add client files that they send without cluttering up their files and we can opt not to attach files we already have that we are sending ...read more

We have a terrible problem with people not paying attention when they log emails and they get logged to multiple records. It is very common for us to have multiple open deals for the same company or contact. Email correspondence from Office 365 with that contact can then get logged to several deals, even if it is only about a specific deal. It is a major headache. Is there a way to create a report that I could see the same email subject line and where it is logged?   It would make the handoff on these deals much easier to manage if we didn't have to dig through unrelated email threads.     ...read more

The addition of AI options for marketing-specific emails and landing pages is interesting for sure as we all continue to try and find how this technology will fit into our days.   However, one place I would find this very useful to expand into is when writing individual one-off emails, or conversation email templates within HubSpot.    This would be really useful for sales and customer success teams who are trying to adjust content for a desired result and want to see some other possible suggestions. I can see this being desired for both a subject line and main body content standpoint and would expand the use of the technology across a lot more users.  ...read more

I got my e-mail connected. However I don't have a inbox in Hubspot, but I wonder why I cannot get a notification when a contact replies to my work mail. I can see the answer in the activity, and I obviusly get the answer in my outlook, but I would like to get a note in Hubspot as well.  Please make it possible to have notification when you use Hubspot with your personal or work e-mail without having a share inbox.  ...read more