Great minds think alike

I was wondering if it would be a good idea to include collections which can automatically change in emails instead of jsut product selection. I know you can choose latest products or manually add them too. But having a collecton which changes in shopify and then automatically changes in the email in hubspot would be nice. ...read more

Hi, currently hubspot does not let you aggregate contacts from the same company and then send one single email to the deal owner. I tried to create a delay stage but it still triggered one email per new contact. ...read more

It would be helpful to have an option to manage whether contacts automatically log new email addresses as contacts within HubSpot or not, rather than relying on each individual person to do it in Outlook.  ...read more

Hey,   I'm Finn from CRM Solutions GmbH. We are process optimizers in the CRM area.   We almost exclusively use Calibri for our emails, just like our customers. Unfortunately, HubSpot does not offer Calibri as a font. It would be beneficial if multiple fonts were available for sending emails, allowing us to better accommodate the preferences of our customers, as well as our own. What are your thoughts on adding Calibri as a font option for sales emails sent through HubSpot?     ...read more

When I send an individual email (not marketing emails) through the CRM, I do not see a copy in my email provider (GSuite) sent, and more importantly, I do not see an email in my email provider inbox when my contact responds. I only see it on the contact record within the CRM or as a HubSpot App notification. If I respond within the CRM, I see an email in my GSuite inbox from "me" with no indication of the contact's email address.   Use case: going through tasks, or just contacts in general, and sending an email through CRM.   Problem: I later realized if they sent a reply, I don't see it in my email provider inbox, I can only see their reply if I search the contact through the CRM and check 'activity' or 'email' within that contact. I may not remember all the people I emailed directly from the CRM, so there's no way for me to know who sent a response.    Request: I'd love to be able to see emails (not marketing emails) sent directly from the CRM within the general activity feed (or whatever is replacing the activity feed) and also within my email provider (I use GSuite). I'd also like to be able to see their replies in those places, not just within the CRM. If I filter activity to show emails sent, it shows any email I sent from Gmail and through the CRM and I don't see how to distinguish where it was sent from. ...read more

In reviewing this article: https://knowledge.hubspot.com/connected-email/manage-your-hubspot-sales-extension-settings#blocked-ip-addresses:~:text=record%20in%20HubSpot.-,Blocked%20IP%20addresses,-If%20you%20don%27t it is possible to block specific IP Addresses from the email open tracking.  However, in our organization, we have dynamic IP Addresses and this feature does not support blocking of IP Address RANGES.  Making this very problematic to eliminate all possible future false positives.   Additionally, with remote staff connecting over a VPN (Zscaler) there is no guarantee of the IP Address/Range values making the IP Address blocking feature essentially unusable.     There needs to be a better way of preventing tracking of self-opens. ...read more

I just started using Hubspot. I use gmail which is connected to my Hubspot account. I would like to MASS "Log email to HubSpot" from all emails in Gmail to correcsponding leads/contacts in Hubspot. Is there a way to do this for all at once rather than one email at a time? ...read more

I am hoping that HubSpot can create a header for creating personalized email signatures.  Currently, a company logo can only be placed at the bottom where we create our personalized signatures.  Ideally, we should have our comany brand logo at the top of every email message body, then the signature placed below email message body.  Every company branded logo should be the very first thing leads see when we send them emails from HubSpot.     Best,   Mark Hannawa ...read more

It would be great to have a feature where a ticket property has an assigned business unit that automatically assigns a "from" email address to the respective business unit. This would help prevent any issues that may arise if an email is mistakenly sent from a ticket with a different business unit affiliation. ...read more