Great minds think alike

Every email app has this functionality, to be able to only include the email sigature in the original email. Having an email signature in every reply makes long email threads unwieldy and clogs up the activity section. Please implement this suggestion. ...read more

I want to make sure I'm not inventing a wheel that has already been made. Additionally I did a little looking into if this was an "idea" already posted here, or if the tool that I am suggesting in fact already exists. Since I haven't found anything, here is the idea:   Imagine for a moment that you are in the process of emailing a customer, either from their contact/company/deal. You realize that this particular structure to your email isn't already a template, and that it would be so easy to use this again in the future.   The problem, is that there is no: "SAVE THIS AS A TEMPLATE" option. (at least I couldn't find it)   In summary, could we have a "create a template" button right from an email that we have just written to a customer, instead of having to go the route of copy and pasting the entire email structure and manually adding the email as a template separately? I know that at the end of the day, that route isn't terribly inconvenient, however it would eliminate and extra step or two, and then would save lots of time in the long run.    Thanks!   ...read more

Feature Request: Exclude Weekends from "Send Later" in One-to-One Emails I'm reaching out to request a new feature for one-to-one emails in the CRM. Currently, the "Send Later" function doesn't allow you to exclude weekends, which can be inconvenient for business communication. While I appreciate the provided resources on workflows and managing marketing email settings, this feature request specifically relates to one-to-one emails (not workflows or sequences). Here's why excluding weekends from "Send Later" would be beneficial: Improves Engagement: Sending emails on weekdays is more likely to get a response during business hours. Maintains Professionalism: Avoiding emails on weekends shows respect for the recipient's time.   I understand that this might be a limitation at the moment, but I strongly believe it would be a valuable addition to the platform. Thank you for your time and consideration. ...read more

It would be great if a filter could be added to the inbox, to filter by contact known/unknown. It would speed up the process of immediately identifying relevant emails and prioritize the ones coming from known contacts. ...read more

@EGolborne It would be great if there was a Button to Upload Document at the top in the Insert Documents Popup when Adding a Document to An Email Simple Fix, not sure why doesn't already exist to be honest.     ...read more

1. This would be mainly for marketing (lead generation) but would have a direct impact on the sales and service department, which uses a CRM adapted to the automobile sector. 2. The aim is to synchronize leads (those generated with hubspot tools) with CRMs designed for the automobile industry. This synchronization can be done easily, simply by making it possible to send an automated e-mail following the submission of a form filled in by a lead in Auto-lead data format to a specific ADF address. (see point 5) 3. The value this would add is not measurable, it would enable automation and connectivity between sales and marketing tools for automobile companies using similar systems. 4. ADFs are practically standard in the automobile industry when it comes to lead and customer data management. Activix is the CRM I use. 5. Here's an example of a situation where this would be useful. In preparation for an event or promotion, a landing page is created with a CTA directing to a form to generate a lead. Once the form is filled in, the information is sent to an ADF email (example: xxxxx@leadactivix.ca) in the following format: The information in yellow is the information that would be filled in on the form. Once the information has been automatically sent by ADF, the lead is created in a CRM adapted to the automotive industry and the sales team can follow up with the lead. ...read more

Since everyone is looking to move from conversation inbox to Help Desk, I think it would be better if you add the button Compose to send emails directly outside without creating a ticket first. ...read more

When I send a cold outreach email to a prospect, I am interested to see if the client opens the email or not. However, when I personally go to follow up on an email that I've sent and let's say it says ZERO opens, the system tracks if I personally open that email and not the client. It would be helpful to see if I personally open the email or the the intended recipient opens the email. Right now there is no way to tell the difference. ...read more

I want emails sent from conversations inbox to be logged on the company that the contact is associated to. It's really important that everyone can see all emails sent to anyone at a company from just the company level, in order to get a full picture of who is talking to who and about what. ...read more