Grandes mentes pensam igual

marcy730 · ‎mar 31, 2023

Hello! When sending an email from HubSpot and CCing someone, it creates a contact record for them each time. We often CC people in our company, and I do not need a record created for anyone being CCed on a record. We only want the primary person who is being emailed. Please please make this stop! I am constantly deleting people.

TCole · ‎mar 6, 2023

Hi In my sales role I often have multiple deals associated with one client, but if we receive an email from that contact about just one deal, it will appear in all the deals they are linked to. Is there any way of managing this so that I can specify what deal an email relates to? Can we do it by using Deal Reference Numbers in the email subject or something? As the business grows this is becoming more and more of a problem, and I'd rather find a solution in Hubspot than have to start over with a new CRM! Thanks

claudianathan · ‎mar 6, 2023

I'm hoping to only receive emails in Hubspot for my email that I assign a specific label in Gmail. I get a lot of emails for my business and I specifically want to use Hubspot for managing communications with business partners and leads. I feel the ability send emails to Hubspot to create tickets rather than receiving everything in Hubspot that gets sent to my address would be helpful for a lot of people like me.

NotYannick · ‎fev 24, 2023

It's very annoying that when replying to an email through the HubSpot interface, it adds the prefix "Re:" to the subject line — not only to the first reply, but to every single reply you'd send via HubSpot. Leading to a very unreadable subject line : "Re: Re: Re: Re: Re: Re: [The_actual_subject_line] The reason this is annoying is that some email clients would just consider the sent message as a new thread and not show it within the initial thread. It would be better if HS would ditch this (very old-school) practise to put "Re:" in front a subject line.

AlexLM · ‎fev 8, 2023

Hi, Currently for an email to be logged in HS, the contact needs to be a recipient of the email. Could a feature be added where by adding the contacts email (or some other unique ID) in the body of the email (or the title of the email). This would be very helpful in storing notes related to a candidate that need to remain confidential to the candidate. Thank you in advance, Alexis

swaldman · ‎fev 1, 2023

It would be nice to include a read receipt to a 1-to-1 email sent through HubSpot. Use case scenario: Our Field Services Team uses HubSpot for Service and often emails customers confirmation dates for a service call. It would be a beneficial feature much like MS Outlook.

PeterPu · ‎jan 23, 2023

I would like to be able to track the replies to marketing emails that are sent to a dynamic inbox. I have a system setup to automate our nurture workflows, were we manually sent out an email to nurture contacts, and to make it as personalized we are using dynamic content for each sales rep. But if a contact replies to the emails, the email is not automatically logged in the portal. It just shows which contact replied, but I cannot see it.

BGould9 · ‎jan 11, 2023

When typing an email directly in HubSpot, being able to @ a contact like you can in outlook to include them in the email

mellis7 · ‎jan 5, 2023

HubSpot tracks a contact when they open an email that was sent to them. If the person replies to that email from an email address that is DIFFERENT from the email address to which the original message was sent, HubSpot should add that new email address to the contact record OR at least create a new contact record in the database.

KMcNamara6 · ‎nov 8, 2022

1. We should not have to rely on extensions for email synch as it introduces massive variability (people fiddling with the track email/log to CRM settings etc), some people not doing it and is unwieldy to manage. 2. We should have a central way to roll this out company-wide, and control the settings for new contacts, associations etc etc etc at the server/admin level. This would also do away with gaps such as: Mobile emails not being logged to Hubspot (while it is estimated that over half the internet usage today is now on mobile) 3rd party email apps not supported, and it is kind of basic functionality in other CRMs we have used. It eliminates so many of the issues I have read about here too (like not setting new contacts logged into hubspot as marketing etc). To name a few...

Grandes mentes pensam igual

Stop Hubspot from creating contacts for everyone CC'd in a reply

One Contact linked to Many Deals/Projects

Limit email syncing by Gmail label

Stop adding "Re:" to email subject line

Automated email log, contact not a recipient

Read Receipts |1-to-1 Emails

Track responses to marketing emails to dynamic contact owner

@ a contact when curating email in HubSpot

When someone replies to a tracked email from an unknown email address, create a contact in HubSpot

Improve email integration across the board

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