Great minds think alike

Our support team uses service for chat and tickets. I would like to see a new filter on the Availability Management page in settings to filter by team so I can see who is available on my support team. I'd also like to see the information from within the Inbox so I can stay in one window to manage my chats.   In chatflows you assign conversations to teams, not inboxes. In availability management you can see who's available by inbox, not team.    I also want a quick way to see how many agents are available by team and how many open chats are being worked per agent. ...read more

You can create a contact, company, deal, ticket and task with these add-ins, but how about a new lead within the prospecting workspace?   Let's make this happen!  ...read more

We email our members peer groups regularly. We have several lists for this however we use Outlook for our communications. Not having the HubSpot lists in Outlook has been very difficult. Please think about adding this capability. Or provide a work around. ...read more

¡Hola Comunidad! He intentado enviar un correo masivo para 42 contactos y 2 de los destinatarios no se incluyeron en el envío del correo. ¡alguien sabe a que podría deberse? Por si caso no he superado el límite mensual que da hubspot versión gratuita. Adjunto imagen de apoyo. Donde dice "Más información" también lo revisé sin obtener una respuesta satisfactoria a mi situación. Destinatarios correo ...read more

I was wondering if it would be a good idea to include collections which can automatically change in emails instead of jsut product selection. I know you can choose latest products or manually add them too. But having a collecton which changes in shopify and then automatically changes in the email in hubspot would be nice. ...read more

Hi, currently hubspot does not let you aggregate contacts from the same company and then send one single email to the deal owner. I tried to create a delay stage but it still triggered one email per new contact. ...read more

It would be helpful to have an option to manage whether contacts automatically log new email addresses as contacts within HubSpot or not, rather than relying on each individual person to do it in Outlook.  ...read more

Hey,   I'm Finn from CRM Solutions GmbH. We are process optimizers in the CRM area.   We almost exclusively use Calibri for our emails, just like our customers. Unfortunately, HubSpot does not offer Calibri as a font. It would be beneficial if multiple fonts were available for sending emails, allowing us to better accommodate the preferences of our customers, as well as our own. What are your thoughts on adding Calibri as a font option for sales emails sent through HubSpot?     ...read more

When I send an individual email (not marketing emails) through the CRM, I do not see a copy in my email provider (GSuite) sent, and more importantly, I do not see an email in my email provider inbox when my contact responds. I only see it on the contact record within the CRM or as a HubSpot App notification. If I respond within the CRM, I see an email in my GSuite inbox from "me" with no indication of the contact's email address.   Use case: going through tasks, or just contacts in general, and sending an email through CRM.   Problem: I later realized if they sent a reply, I don't see it in my email provider inbox, I can only see their reply if I search the contact through the CRM and check 'activity' or 'email' within that contact. I may not remember all the people I emailed directly from the CRM, so there's no way for me to know who sent a response.    Request: I'd love to be able to see emails (not marketing emails) sent directly from the CRM within the general activity feed (or whatever is replacing the activity feed) and also within my email provider (I use GSuite). I'd also like to be able to see their replies in those places, not just within the CRM. If I filter activity to show emails sent, it shows any email I sent from Gmail and through the CRM and I don't see how to distinguish where it was sent from. ...read more