Great minds think alike

1. We should not have to rely on extensions for email synch as it introduces massive variability (people fiddling with the track email/log to CRM settings etc), some people not doing it and is unwieldy to manage. 2. We should have a central way to roll this out company-wide, and control the settings for new contacts, associations etc etc etc at the server/admin level.   This would also do away with gaps such as: Mobile emails not being logged to Hubspot (while it is estimated that over half the internet usage today is now on mobile) 3rd party email apps not supported, and it is kind of basic functionality in other CRMs we have used. It eliminates so many of the issues I have read about here too (like not setting new contacts logged into hubspot as marketing etc). To name a few... ...read more

The idea: have an option to send an email to a list in a way where all of the recipients are able to see one another and reply all to respond to the sender AND everyone else who got the email.    The context (or one example at least): with this feature companies could have team leaders or HR send recurring emails to internal teams or partners with information or prompts that have some group disscusion follow ups. The reply all would enable discussion and community building as the list talks about the topics discussed with the full company or list of partners on the thread.    E.g.  Beautifully designed email in HubSpot sending to a company's internal employees about how to prepare for being out of office for Thanksgiving, info on the days we have off, some great black friday deals to look out for that ends with with a prompt to reply all shouting out a coworker who you are thankful for and story about how they helped you be successful this year.      ...read more

As an admin it would be useful to allow them to control which users have their calendars connected rather than the user setting this up themself. THis could be done centrally without having to chase colleagues to set sync the inbox and calendar. ...read more

Currently if you have multiple inboxes they are listed in the order they were added, it would be nice to be able to custom sort their order to make them appear alphabetically  ...read more

We are trying to send out a marketing email using a Google Group email address and want to track who replies in HubSpot.    However, we cannot connect the inbox to HubSpot via a connected email inbox because there is no password.    Not being able to track replies prevents us from utilizing our workflows based on replies, and we lose valuable engagement data.  ...read more

making an email in the record and you click out of the email to do something else in another tab and the email saves for you but you do not want it to.  There is no option to delete the email that you have typed up if you no longer need it.  It would be nice if you could say "Delete Saved Email"  So that you do not have to manually remove the email there.  ...read more

Would like to see the Hubspot email tracked in the cc field and not just the bcc field. We send invoices through a platform that only allows cc.  ...read more

It's helpful to sort companies by Last Contacted date, but misleading - when I've emailed a company but the email bounces or is rejected, the list still shows that they've been contacted. It would be great to be able to manually update the Last Contacted field; even better if no date would be recorded unless the email is successfully sent. ...read more

It would be awesome to have an opt out of logging and tracking emails for personal emails that are set up in Outlook. That would make it easier than having to remember to click log and track. ...read more