Great minds think alike

Be able to distinguish between internal and external email transfers, so that emails transferred from an internal email are associated with the contact record of the original sender, and external email transfers are associated with the contact record of the sender who transferred the email. ...read more

I was cc'd on an email from a colleague (never-log domain) to a client (always-log domain).   My colleague doesn't have the Hubspot extension on her gmail so I forwarded the email using my Hubspot forwarding address.   I was hoping the software would recognize the client's email in the 'To:' field and attach to the client's profile but I've been told by support that since the email was from a never-log domain it won't log to the client.   I wish I could link emails like this to a client's profile from within the Hubspot Gmail Extension or that the Forwarding feature would be able to recognize the originally intended target. ...read more

It would be great to see in a fast way what 1to1 service emails have an attachement, instead of having to scroll down to the bottom of each email. I think it would be a great idea to add an attachement icon on the top part of the email, something similar to the icon that shows the number of emails that  are part of the email thread.    ...read more

It's essential to increase the 20 MB size limit for 1to1 email attachements.  This is a huge problem; when a customer sends an email to a shared team email with an attachment > 20MB, HubSpot's Inbox is not getting the email, so there's the risk of not giving an answer to a request.    Service&Sales teams often work with > 20 MB attachments.   ...read more

The outlook plugin has the option to exclude an IP address from tracking. But when working form home my IP address is dynamic.   How about this option: when an email is opened by a loggin user: don't log an email open don't popup with an email open in de outlook plugin ...read more

Creo que sería interesante que, dento de la ficha de contacto o de empresa, en la sección "Correos Electrónicos" se puedan ver todos los correos que ha enviado el mismo usuario, aunque sea de distintas cuentas de correo.  ...read more

A number of our support staff and admin staff don't need access to Hubspot so they use outlook. It would be useful if the link could be used for Hubspot in outlook as well.   Thanks ...read more

Hi team, We BCC emails to HubSpot using the BCC Address (Outgoing) as mentioned in this article:   https://knowledge.hubspot.com/settings/log-email-in-your-crm-with-the-bcc-or-forwarding-address   Currently, for those emails to be logged, the from address must correspond to a HubSpot user.   We use team email addresses as described here:   https://knowledge.hubspot.com/inbox/set-up-the-conversations-inbox   This means that we are forced to make a redundant user in our HubSpot account for every team email address that we need to BCC emails to HubSpot from.   When will HubSpot allow team email addresses to BCC to the CRM so we don't need to add redundant users? ...read more

In email, gmail or others, if there is an alias sync only these mails, not the full feed of mails. ...read more