Per this forum post, Hubspot does not support a native "do not call" list. However, if I'm a company with any degree of mature sales organization (which expects to make outbound calls), I need to be able to comply with federal do-not-call regulations and opt that phone number out of further calls.
With email, this is very straightforward: I merely opt them out of email:
To anyone that would think about emailing this contact - it is immediately apparent that not only can they not do so within the hubspot platform - it is also quite clear why.
The aforementioned help article gives a stop gap solution (add the contact to a DNC list and make the contact's placement on this list an exclusion in a default contact view). This, however, is not good enough when Hubspot users can search contacts, create their own contact views, etc -- all of which would completely disregard this default view.
Basically: unlike email-opt-out, it would be incredibly easy for a user to miss "DNC status" of a contact. This is problematic and places our company at legal risk (not to mention, it creates a very bad experience for our sales prospects).
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