Great minds think alike

Currently, the 'associationChange' webhook is only sent on association creation or deletion.  It would be really useful if the same webhook could be triggered when a user edits the association labels.   It would be even better if the 'associationChange' webhook payload could include a list of association labels.  Currently, this can be obtained by making an additional call to the 'List' endpoint in the Associations v4 API.  It would be nice to simply receive the list of labels in the original 'associationChange' payload. ...read more

In Private Apps you have the the details about your private app.   In the Log tab you see the calls.   When you have an issue you want to limit your search on time stamp basis and not just day as it is now.   We need the option to get the items between today at 10.00 and 10.02 only as this is where our external APP can tell us HubSpot did not accept calls etc.   This should be a very simple and very helpful feature to add.     ...read more

Looks like this has been requested before but was not implemented:   https://community.hubspot.com/t5/APIs-Integrations/Notification-or-webhook-for-marketplace-uninstall...   It is really difficult to detect when someone has uninstalled your marketplace app -- there aren't any big differences between scenarios where the API might be having issues, tokens might be expired and needing refreshed, or when someone has completely removed your app from their HS.   This leads to lots of failing API calls and us attempting to still access data for customers that no longer want to use our application. There is also no way for us to receive the uninstall feedback to improve our app experience.   Would it be posssible to get a webhook or callback when a marketplace app is uninstalled? ...read more

In Private App, there is a log tab, where you can select a relevant time range.   It must be possible to export the data directly to a spreadsheet for correlation with other sources. The export must include the information in the grid and BOTH REQUEST and RESPONSE (potentially limited to the first 1.000 chars. Export format similar to e.g. ServiceStacks request logged would be appreciated. Simpler text format for load into spreadsheet or log analyzers with a few clicks.   Add export option here:     ...read more

GraphQL is a powerful tool that can be used (and currently is being used) in ways outside the CMS's scope. It's become a popular way to run advanced searches that the normal search endpoints can't handle. So why is it still paywalled in the pro and enterprise CMS plan? Every portal should have the ability to use GraphQL, just like every portal can use the search endpoint. There are a lot of things that people can't build currently because of their lack of access to GraphQL. Would love to see that changed. ...read more

We have been playing around with the new direct HubSpot to WhatsApp integration. But we have run into a limitation around business-initiated messaging and managing the required Opt-In according to the Meta/WhatsApp guidelines for Opt-In.    Today HubSpot only supports setting the opt-in communications subscription preference either through: Customers explicitly opting in through the use of a keywoard like START or SUBSCRIBE in a customer-initiated WhatsApp conversation, or Manually setting the preference through the HubSpot App UX; and only one contact at a time, no bulk updates Meta/WhatsApp allows for explicit consumer opt-in to be gathered through multiple channels: SMS Website In a WhatsApp thread By phone (using an interactive voice response (IVR) flow) In person or on paper (customers can sign a physical document to opt in) However the HubSpot approach today only covers one of these channels: "in a WhatsApp thread."   In our use case we get explicit opt-in through a web form. So it would be ideal if we could push this opt-in through the Subscription Preferences API, just like we can for email opt-in/opt-out. ...read more

Hello everyone,  HubSpot recently updated the synching rules for the Microsoft Dynamics Integration. The upate features some changes regarding the synchronisation of basic data like First Name, Surname, E-Mail or Telephone Number as they only synchronise bidirectional.  For some use cases it is useful to set the synchronisation only unidirectional, as it was possible before the update.  This adds value to the integration as the user can customize the integration based on his/her needs.   We have several customers where the new synchronisation rules are not useful.  ...read more

My marketing team would love to have anonymized lead data sent to Google Ads for accurate conversion information via Google's Enhanced Conversions for both web and leads.   Enhanced Conversions work by sending hashed lead details to Google, which then matches that data to its own records . This can be implemented throughout frontend means as at least one user has tried, but more and more users and browsers are preventing tracking scripts and pixels from loading. Similar to Facebook/Meta's Conversions API, incorporating Enhanced Conversions through the Google Ads API will help track conversions more reliably, and help further optimize ad campaigns.   HubSpot already uses the Google Ads API to allow users to manage Google ad campaigns in HubSpot, and HubSpot forms already capture lead information necessary to send to Google for EC data, so it seems like there's existing runway here for implementation. Here's more information for Enhanced Conversions: https://support.google.com/google-ads/answer/9888656   ...read more

To embed third-party content (YouTube videos, tweets...) in a GDPR-compliant way and with a good UX, it would be helpful to provide the ability to set cookie consent status by category via JavaScript.   Then it would be possible to provide a simple switch within a gdpr-third-party-placeholder-info-text instead of having to call the cookie settings.    Example On major news portals, such as www.spiegel.de or www.sueddeutsche.de, you can flip a switch right on the content.   API Suggestion The API could look like this: Give analytics cookies consent:   _hsp.push(['setPrivacyConsent', consent.categories.analytics = true]);   Revoke analytics cookies consent:   _hsp.push(['setPrivacyConsent', consent.categories.analytics = false]);   Give advertising cookies consent:   _hsp.push(['setPrivacyConsent', consent.categories.advertising = true]);   Revoke advertising cookies consent:   _hsp.push(['setPrivacyConsent', consent.categories.advertising = false]);   Give  functionality cookies consent:   _hsp.push(['setPrivacyConsent', consent.categories.functionality = true]);   Revoke  functionality cookies consent:   _hsp.push(['setPrivacyConsent', consent.categories.functionality = false]);     Current situation The following example and screenshots show the current situation. It would be better to have the checkbox directly in the third-party placeholder, without having to open and click through the cookie settings: https://www.hr-heute.com/magazin/eignungsdiagnostik-fehler-bei-der-personalauswahl-minimieren   Final Thoughts Surely you could build a parallel solution next to the Cookiebanner. However, this brings the following disadvantages. Visitors who have agreed to all cookies must agree again. HubSpot's native cookie scanning and blocking solution must be bypassed, and cookie setting, deleting, and blocking must be set up manually for each third-party-embedded. ...read more