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Right now if someone comes to a page via an ad and inbounds via a chat bot, they do not count as a conversion. This makes it hard to track true performance of ad campaigns since a chat bot acts as a form. ... Mostrar más

The ads add-on has lost a lot of value since HubSpot removed Linkedin ads.. And it stills cost the same... I hope it will be back on the road map very soon ... Mostrar más

When creating Google ads it would be nice to link a Google Ad conversion to a specific form fill. At the moment this is possible by adding the google tracking script to the thank you page. However, there are use cases where the conversion does not go to a unique thank you page.    This would streamline the conversion tracking process.    The implementation could be as follows. Add the ability to link a form fill in the Google Ads creation tool from within HubSpot to a specific form fill. When that form is filled successfully then the ad then has a successful conversion.  The other way that we see this being managed is to add a section to the form creation tool within HubSpot to allow the submit button to either be modified with custom code add the ability to add the Google conversion code to the submit button properties.  Either of these two options would simplify the process of conversion tracking for ad submissions.    This adds value to the companies that are using HubSpot by reducing the admin costs of the system. A marketing or advertising team members permissions can be configured in HubSpot and then they would be able to build the ad, landing page, form, and then monitor performance without the requirement for a developer to implement a custom configuration or adding the user to Google Tag Manager and build a custom action to monitor the page for the desired action.  ... Mostrar más

When HubSpot decided to allow automatic integration with ads, without the ads add on that was awesome!     But when we started using this new feature (located under Content menu), it pulled into our HubSpot portal automaticaly all the pages we have linked to our Facebook profile or Business Facebook.     That's a bit of a problem for agencies given that we administer several client's pages. If I want to sync my account I found two problems: 1. It pulls into my portal all the historic campaigns data which is not neccesary given that most of that history is being managed on another plataform. 2. It syncs automaticaly your whole administered pages.  As a consequence, if you have any client running a lead ads campaign, those leads are pulled into the HubSpot portal.   That makes this new feature impossible to use for an agency and that sucks 😞   What I'd like to propose is to add a couple of small steps into the syncing process: 1. As it asks which adds account do you want to sync, it should ask too if you want to sync all your past campaigns data, as Adespresso does later in the settings. 2. The same for pages, it should ask wich page or pages do you want to sync. Given that some companies have more than one page, it would be great to pull into HubSpot your lead ads from your various pages. Don't you think so?  It would be great if it would do that as the social media settings do when you connect your profile.  It allows you to check on every page and profile associated to your account.   I hope this idea helps a lot of agency HubSpotters as much as it would help us to get the most out of HubSpot new features. ... Mostrar más

Is there a way to validate an email address that a customer submits on the hubspot online chatbot on our website ... Mostrar más

We're a SaaS company that runs mobile UA as well as lead gen campaigns on different ad networks. With the current Ads integration, it is only possible to sync all campaigns with HubSpot by connecting the ad accounts. With this setup all metrics (impressions, clicks, and cost) sync with HubSpot, which results in wrong reporting data. All of our mobile campaigns convert when an app install or in-app events occur. They will never result in a contact or deal. We would like to be able to sync only those campaigns that drive traffic to our website and landing pages. ... Mostrar más

We would highly appreciate to publish not only posts but also paid ads for Instagram, Facebook and Youtube on Hubspot (eg connect the Business Manager with Hubspot, not only for the analysis but also for the operation). We would thus be able to manage all our social media activities through Hubspot.  ... Mostrar más

We would like to be able to associate Adwords campaigns and ads to Campaigns in HubSpot within HubSpot Ads. Our use case: A third party creates and manages AdWords campaigns for our customer and the Adwords account is associated in HubSpot. Ads and costs appear in HubSpot Ads now we would like to associate these campaigns, ads and costs to the appropriate Campaign in HubSpot.    Making tracking URL's with UTM codes is hardly an option because that would mean that for every ad and variation of it an URL must be generated in HS. It would make more sense if campaigns and ads could be associated when they appear in Ads.   This goes for Facebook ads aswell of course 😉   For whom Campaign managers should be able to associate the ads with their campaigns so they can track the effect and efficiency of the ads and the ROI of the Adwords campaign. ... Mostrar más

Hi Team! TDLR; allowing users to be proactively notified when an ad account becomes disconnected within the HubSpot Ads tool would greatly improve the admin experience.   With HubSpot's Ads tool, customers come to rely on the unique view of ad performance across key networks, with reporting & attribution unlike what any individual ad network can provide. With marketers relying on HubSpot in this way, it's critical that when an entire ad account becomes disconnected from HubSpot, that the issue is resolved as soon as possible so there's no interference with ad tracking, lead ad syncing, or any other features the marketing team is relying on HubSpot to help power. Insights and ROI take a hit every minute the ad account is disconnected.   Currently the notifications are sent to the user who connected the account, and per this article, are sent to other admins 7-days later. There's also in-app banners if you happen to log-in during the time a disconnect occurs.    Since one of the main reasons the ad account can become disconnected stems from something happening with the user who originally connected the accounts, the notification expeirence could be improved by alerting all Super Admins within the HubSpot account as soon as the disconnect happens. Or people listed as "Technical Contact" or "Primary Contact" within account & billing > company info. Or even all users who have access to the ads tool within the permissions profile. When the ROI of active ad campaigns are on the line, it's important not to wait the 7-days to notify someone else, especially when the disconnect is known to stem from a connected user issue, where alerting that person might be sending a notification into a void (if they changed jobs, for instance).   Help marketers get reconnected fast with better ad account disconnect alerts. Please! Thank you! ... Mostrar más