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We need the ability as HubSpot administrators to change the Original Source field in Contacts to fix errors and "weird stuff" that can happen for more accurate lead and ROI tracking. I have several contacts set to Offline Sources that where really AdWords. It usually works but when it doesn't we are powerless to fix it. Without getting it fixed the ROI reports lose some of their (**bleep**).   The existing reports that are tied to Original Source are grea, but for smaller companies, where correcting a couple incorrect Original Sources for a 30 day period, are very important. If I had 100's of new contacts off of AdWords every month I wouldn't worry abt missing a few.   Using a custom field is not really a solution since you then give up using all the stock reports that leverage Original Source. ... Mostrar más

Hey all,   first off, I discussed the issue with Hubspot Support so there is currently no Hubspot solution for this nor is it planned. That is why I am making a proposal here.   The issue: With the Hubspot-Facebook connection enabled, Hubspot will automatically set UTM parameters to a campaign once it is created via Facebook Ads Manager (or Meta as it is now called).   The problem is that a campaign usually runs on Facebook and Instagram at the same time. However, the utm_source that is then saved in a Hubspot property "Original Source" is always hardcoded to "facebook".   Hubspot also writes some parameters for its own integrated ads tool. These begin with "hsa_*", e.g. hsa_src which has a dynamic parameter of hsa_src=[SOURCE_SITE_NAME] which you can also read about here, Ad tracking in HubSpot.   Unfortunately this hsa_src is nowhere to be found, not in the ads tool, nor in any property - this was confirmed to me by the Hubspot support.   The idea: What I would like to see implemented is this dynamic parameter as utm_source so that we will always have a Original Source of either Facebook or Instagram depending on the ads placement.   The workaround: As a workaround for now one can change this (so set utm_source=[SOURCE_SITE_NAME]) manually after the campaign has been saved and the Hubspot parameters have been added automatically.   The value: This feature will allow us to see which channel has contributed to users filling out forms after they clicked on one of our ads. Correct attribution and budget allocation will be a positive outcome.   Hope this can be done and thank you. Freddy ... Mostrar más

It would be great to have the ability to attribute a contact to an ad manually. Some of our leads see our ads, then call in to place an order instead of placing it online. Our sales team tracks that the leads came via ads, but because the lead is then created manually in hubspot, they are not included in the Ad reporting. This understates our marketing generated leads. It's a big problem for us. ... Mostrar más

We have the LinkedIn Ads/Hubspot intergration configured, but one area for improvement is to develop a way to have LinkedIn Ads lead gen forms to associate Hubspot campaigns the same way that Hubspot forms associate campaigns.   The only way I’ve found to associate our LinkedIn lead gen campaigns to our Hubspot campaigns is through a workflow (associating the Hubspot campaign to a workflow with the LinkedIn lead gen form as a trigger), however these contacts will only appear as “Influenced Contacts” and have no way of being included in the “New Contacts” category within Campaign Analytics even if they are created via the LinkedIn lead gen form.   We are unable to rely on Hubspot campaign reporting until there is a solution in place. ... Mostrar más

It would be great to have the option to change the default date range when viewing analytics.   - Landing pages: defaulted to "this month" - Blogs: defaulted to "this month" - Forms: defaulted to "last 30 days" - Ads: defaulted to "last 30 days" - Social: defaulted to "last 30 days" ... Mostrar más

Currently it isn't possible to see all ad campaigns that a contact has been part of. It'd be great if such a feature could be available on the righthand side bar in the contact record.    There are two workarounds, but they are not very effective: Use the "First touch converting campaign" or "Last touch converting campaign" property, and add this to the contact record's left hand sidebar → Limitation is that it only shows the first/last campaign, and not all   Navigate to Campaign Analytics, in the Traffic Analytics tool or use the ads tool → Limitation is that we cannot easily see all campaigns a contact has been part of ... Mostrar más

Customizable pop up forms on external pages.  ... Mostrar más

When making a targeted ad, there should be a more presice geographical selection than just selecting a city. Cities can be large, and industries are often lumped together in the same neigborhood/block. The best solution would be to, on a map, select an "epi-centre" for the targeted ads, and then select how far the ads should reach out from the selected center.  ... Mostrar más

Hi Team! TDLR; allowing users to be proactively notified when an ad account becomes disconnected within the HubSpot Ads tool would greatly improve the admin experience.   With HubSpot's Ads tool, customers come to rely on the unique view of ad performance across key networks, with reporting & attribution unlike what any individual ad network can provide. With marketers relying on HubSpot in this way, it's critical that when an entire ad account becomes disconnected from HubSpot, that the issue is resolved as soon as possible so there's no interference with ad tracking, lead ad syncing, or any other features the marketing team is relying on HubSpot to help power. Insights and ROI take a hit every minute the ad account is disconnected.   Currently the notifications are sent to the user who connected the account, and per this article, are sent to other admins 7-days later. There's also in-app banners if you happen to log-in during the time a disconnect occurs.    Since one of the main reasons the ad account can become disconnected stems from something happening with the user who originally connected the accounts, the notification expeirence could be improved by alerting all Super Admins within the HubSpot account as soon as the disconnect happens. Or people listed as "Technical Contact" or "Primary Contact" within account & billing > company info. Or even all users who have access to the ads tool within the permissions profile. When the ROI of active ad campaigns are on the line, it's important not to wait the 7-days to notify someone else, especially when the disconnect is known to stem from a connected user issue, where alerting that person might be sending a notification into a void (if they changed jobs, for instance).   Help marketers get reconnected fast with better ad account disconnect alerts. Please! Thank you! ... Mostrar más