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Hello team I've a customer who has requested to receive a single page invoice as he needs to print them out for auditing purposes and is concerned about his environmental footprint. While I understand that the invoices are generated from a template by the Billing team, could we explore modifying it? Thank you! Cheers! ... Afficher plus

Hello! I have a customer who has requested for HubSpot to amend the file uploader at both the Help Centre and Support Inbox so that it supports PDF, MSG and other popular file formats. While a possible workaround is to upload the files to a file sharing service and to share the URL, being able to upload them directly is more convenient for the customer. Hopefully this is something the Ideas team can consider implementing?  Cheers!  ... Afficher plus

As admins we can make account settings to contacts and company records but this does not automatically all acount users' contact / company view. Each user has to individually toggle their settings and press reset to account default. There needs to be a way to push these updates to all users. ... Afficher plus

While I do enjoy getting credit card points for our accounts payments, our accounting department keeps asking if there is a way we could just set up our billing to go directly through ACH to make it easier to manage our credit cards.  Has anyone else figured out how to set this up or is there anything in the works to set this up for our Hubspot accounts? ... Afficher plus

It would be great if the account time setting on Hubspot could automatically change when clocks change in spring/autumn.   I'm setting up Hubspot livechat and our team's availability times will be inaccurate when clocks change unless I remember to manually reset the time zone in Account Defaults.  We will either be seen to be available an hour earlier, or livechat won't be available until we've been at work for an hour - depending on which season it is.   Having to reset the time manually is a bit of a nuisance, so automating the system would be a time saver and ensure better customer service for us and our own customers visiting our website.   ... Afficher plus

Dear all.   We can set a certain font and size in the Hubspot email editor (example: Verdana, 11). However, from Conversations this is not possible and it always defaults to Sans Serif.   It would be very practical to always be able to respond from Conversations, and that the font we want was also set (not Sans Serif).   Thank you very much for your work and permanent improvements.   Best regards, Pablo Tellería inbestMe A.V., S.A. Relación con Inversores. ... Afficher plus

Hi, I wanted to suggest seprating contacts from companies for viewing rights. This will allow sales team to see which companies have been contacted but not let salespersons see each other's contacts. Following image shows what I mean by separating contacts and companies. Thank you   ... Afficher plus

I would like to be able to configure which Tools I want my Users to see on the Toolbar. For example, we don't use the Call feature. I'd like to remove that. I'd also like to reorder the tools in the order of importance for a specific record. ... Afficher plus

Hi, as the marketing team, it would be helpful to be able to integrate the Hubspot account with slack for more people. So marketing team can keep track of who viewed the presentation and get notifications directly to slack. ... Afficher plus