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It would be great to have a course on best practices for maintaining high data quality in the CRM.   Particularly: - managing and flagging hard bounces, automatically unsubscribing them for marketing emails - introducing periodical data checks - etc..   ... Afficher plus

When creating my own playlists in HubSpot Academy I want to include some, but not all, videos within a HubSpot lesson/course. Having to add the whole section of videos instead means my playlists aren't as curated as I want them to be. This is especially an issue as I am creating playlists for others in my team to learn about hubspot, and not all of the information is relevant to them, so they are now much less inclined to watch the videos altogether. ... Afficher plus

Provide a HubSpot Academy courses to learn more about the Commerce Hub. ... Afficher plus

Hi there,    I believe it would be beneficial to designate a specific page or section exclusively for Academy updates. This could include news about newly added content, the release of new certificate courses, and announcements about certificate retirements. Similar to the product updates accessible under the account dropdown menu.  This helps the HubSpot trainer in maintaining current training information and communicating with users to encourage participation in new content training and certificate reacquisition.   ... Afficher plus

This is a huge issue and there seems to be no reason for it.  It is impossible to Delete or Void an invoice after a certain point.  If an invoice is accidentally marked paid it's locked.  You can't delete it, void it or unassociate it, so it is just permanently **bleep** up.  This is unacceptable.  Nothing should ever be impossible to undo.  I have clients now that show multiple paid invoices because one was marked paid with the wrong amount.  So a new one was created with the correct amount and now they show double paid.  To not be able to correct this is absolutely laughable. ... Afficher plus

I work with Target Accounts in Sales Professional. I'd like to be able to set a goal wich is an annual target revenue goal for each Target Account. I'd like to be able to add a column with the target in the Target Accounts page. I'd like to be able to create reports that where we are on our way to that goal.     ... Afficher plus

Aloha HubSpot,   I'd love to see some quality-of-life improvements made to HubSpot Academy's My Team tab.    Providing a space for Admins/Managers to track team members and the certifications they've received is definitely needed. Especially as HubSpot pushes partners for accreditation, involving the completion of these trainings. The ability to track who has what certification easily is essential.    When viewing the My Team tab, the circle Awards represent training and the status of their completion for each team member. Unless I'm confused, these badges don't represent all the training's or tracks availible in the academy? It's perhaps highlighting those that HubSpot has determined to be most important or relevant? It's only possible to see which training a specific team member has completed by mousing over the Award badge, so a pop-up displays the name.  Simply adding in the name of each Award's name just below the award itself would be helpful.  It would be even better if it was possible to see the expiration date's of these awards as well from this page.  For a full gold star, could you make it possible to export a CSV (or similar) of each team member and their completed training/certifications? Free 6 pack if this can also include a column which includes the Expiration Date of the certification. Something like the following: (the format could be whatever is possible but that's the data I'd like to see)    Thanks for all the work you do, Academy Team!      ... Afficher plus

Being able to see how your team is interacting with the HubSpot training materials will give us the ability to asses our team members.    Score received Started date Completed date Number of tries Spent time  If we can see the details in "My team" tab as a popup when you hover over with all these details and other extra details that you can show. It allows us to measure our team's performance.    ... Afficher plus

When I changed jobs, I lost ability to access my HubSpot Academy Certs and the history of posts in the community.  Can we get a way to have an additional personal email attached to an account that does not give access to a paid account, but gives us access to personal history and certifications.  We could then "attach" that account to our commercial/paid accounts or detatch them if we changed jobs. That would make it a lot easier to transfer.  ... Afficher plus