Great minds think alike

This is a huge issue and there seems to be no reason for it.  It is impossible to Delete or Void an invoice after a certain point.  If an invoice is accidentally marked paid it's locked.  You can't delete it, void it or unassociate it, so it is just permanently **bleep** up.  This is unacceptable.  Nothing should ever be impossible to undo.  I have clients now that show multiple paid invoices because one was marked paid with the wrong amount.  So a new one was created with the correct amount and now they show double paid.  To not be able to correct this is absolutely laughable. ...read more

Currently there doesn't appear to be a way to do this, so the academy "my team" page lists every user we have on our account. But it would allow better management on the training courses if we could reduce this list and have it managed by each team manager. ...read more

It would be great to have a course on best practices for maintaining high data quality in the CRM.   Particularly: - managing and flagging hard bounces, automatically unsubscribing them for marketing emails - introducing periodical data checks - etc..   ...read more

Provide a HubSpot Academy courses to learn more about the Commerce Hub. ...read more

Recently we were notified that the course for training Sales on HS Mobile App was being removed. This Course was a great way to get our team integrated and showcase the basic features of CRM management, Viewing Deals, Making Calls, Booking Meetings, and even Scanning Business Cards. I would really like to see this be readded to the available list of academy videos as it is an integral part of our onboarding to the HS CRM and lets our salespeople know they can use this tool while traveling very easily.   There are other resources but they do not have the level of detail needed:   Install the HubSpot mobile app View and edit records in HubSpot Make calls from the HubSpot mobile app ...read more

Aloha HubSpot,   I'd love to see some quality-of-life improvements made to HubSpot Academy's My Team tab.    Providing a space for Admins/Managers to track team members and the certifications they've received is definitely needed. Especially as HubSpot pushes partners for accreditation, involving the completion of these trainings. The ability to track who has what certification easily is essential.    When viewing the My Team tab, the circle Awards represent training and the status of their completion for each team member. Unless I'm confused, these badges don't represent all the training's or tracks availible in the academy? It's perhaps highlighting those that HubSpot has determined to be most important or relevant? It's only possible to see which training a specific team member has completed by mousing over the Award badge, so a pop-up displays the name.  Simply adding in the name of each Award's name just below the award itself would be helpful.  It would be even better if it was possible to see the expiration date's of these awards as well from this page.  For a full gold star, could you make it possible to export a CSV (or similar) of each team member and their completed training/certifications? Free 6 pack if this can also include a column which includes the Expiration Date of the certification. Something like the following: (the format could be whatever is possible but that's the data I'd like to see)    Thanks for all the work you do, Academy Team!      ...read more

When creating my own playlists in HubSpot Academy I want to include some, but not all, videos within a HubSpot lesson/course. Having to add the whole section of videos instead means my playlists aren't as curated as I want them to be. This is especially an issue as I am creating playlists for others in my team to learn about hubspot, and not all of the information is relevant to them, so they are now much less inclined to watch the videos altogether. ...read more

Hi there,    I believe it would be beneficial to designate a specific page or section exclusively for Academy updates. This could include news about newly added content, the release of new certificate courses, and announcements about certificate retirements. Similar to the product updates accessible under the account dropdown menu.  This helps the HubSpot trainer in maintaining current training information and communicating with users to encourage participation in new content training and certificate reacquisition.   ...read more

My name is Shylet and I am happy to be joining you all in email marketing .My main objective is to gain more knowledge and enhance my skills ...read more