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While I love the customer portal concept, I find it especially lackluster in what content is sharable. It would be much more valuable for us to be able to customize what ticket properties our customers/clients are able to see. While the conversation visibility in the portal is useful, it doesn't really distinguish the portal from the email chain in whatever software the client uses (i.e. Outlook). The customer could just as easily (or with more ease) access the same information via Outlook, so the customer portal doesn't really add value. Adding the option to show ticket properties would give Hubspot users more opportunity to add value and visibility for their customers.  ... Afficher plus

When you connect a domain for a free or starter account, the default is that the domain is available for the website, blog, and landing pages.   It is optional how you configure the domains for Pro and Enterprise, but this might also impact those users depending on the domain/subdomain chosen for the blog vs website.   A user connects their domain and expects to publish their website home page on the root domain.   They get an error that a page already exists with that page path, despite not having created any other content.   This is happening because the blog listing page URL hasn't been set.   Once a blog is created, the user can add a page path to the Blog Slug and the blog listing page is no longer parked on the root domain, allowing the home page to publish.   This has popped up at least 20 times in the last few weeks here in the community and it's causing a lot of confusion.   When a domain is connected, the root domain should be reserved for the website and since a blog listing hasn't been created yet, there should be a temporary path for "blog" until the user configures something. ... Afficher plus

Hey,  I would really like to have the option to update my subscribtion page by drag and drop. In fact, I dont see why all system pages, e.g. 404, are not featured in the drag and drop builder.  Even when changing the page via coding a lot of problems and frustrations arise. We dont seem to have any problems with the normal landing pages and websites.  Please implement this feature.  Greetings.  ... Afficher plus

I'd like to propose an enhancement to the editor interfaces in HubSpot that could significantly improve user workflow and productivity. Currently, e.g. in the Marketing Email Editor, there's an "Exit" button in the top left corner that takes users back to the Marketing Email overview:   The "Exit" button in the top left corner of the Marketing Email Editor   While this is useful in some scenarios, our team has observed that it doesn't always align with our workflow needs. We suggest adding an "Open in New Tab"-option or something similar next to or instead of the current "Exit"-button. This would allow users to open the Marketing Email overview in a new tab while keeping the current email draft open for editing.   Benefits: 1. Users can reference other emails without losing their place in the current draft. 2. Ability to work on multiple emails simultaneously. 3. Easy access to the full email list for inspiration or consistency checks. 4. Minimizes the risk of unintentionally leaving the email draft.   Use Case: When crafting or editing an email, we often need to reference other emails for consistency in style, content, or design. The current "Exit"-button forces us to manually open the other emails in additional tabs; involving several tiring clicks until we get to the emails we want to open, and potentially losing our train of thought.   An "Open in New Tab"-option – also in other HubSpot editor interfaces (e.g. for CTAs, Blog, Website and Landing Page) – would seamlessly solve this issue. We believe this small change could lead to a significant improvement in user experience and productivity for many HubSpot users. ... Afficher plus

You should have an option to hide a module on a CMS rather than deleting it.   Exaqmple use case - I had a change in draft to add a new module to our homepage as part of a campaign launch. Before that launch date there were other updates needed on the homepage that we could not publish with that module present - we had to delete it and now it will need to be recreated at a later date. You should be able to hide or make modules invisible instead, for later use. ... Afficher plus

According to HubSpot's Support team, whether a HubDB created Page appears in the XML Sitemap or not can only be controlled at subfolder level.    We have a scenario where a parent page should be indexed by search engines, but the many pages within the subfolder should not. Unfortunately, this means the entire subfolder of content has to be included in the sitemap so that the parent page is easily indexed.    We've added a noidex code to the subpages, but at scale this is a huge number of pages we're telling search engines to crawl via the XML sitemap, only to then say "don't index".   And the result is that we have thousands of these noindex pages clogging up Google's crawls of the site, and significantly delaying the indexation of new content.    A solution like a Yes/No column in the HubDB table that says "Include XML Sitemap" would be ideal. We've tried developing one, but it is not being recognised by HubSpot and is being overridden by the Subfolder rule mentioned above. ... Afficher plus

This request refers to this feature: https://knowledge.hubspot.com/website-pages/approve-hubspot-content   At the moment, super admins automatically have the status of an approver, by default. If you're a super admin, you can approve marketing emails and landing pages and you appear in the dropdown of approvers. Super admins cannot be removed from that dropdown.   However, not all super admins have touchpoints with marketing or necessarily have the background knowledge to judge whether an email or landing page should be approved or not. On the contrary, super admins typically deal with questions of portal infrastructure and especially in larger organisations, they don't handle operational tasks like email approval.   Approving emails and landing pages is typically a marketing admin function - and while there might be marketing admins who are also super admins, that's not always the case.   I would like to request that super admins can be removed from the approvers dropdown.   In larger portals, there can be a larger number or approvers and super admins and having these mixed together in one long dropdown of approvers can be misleading for users who request the approvals.   There is also a risk of a super admin being notified to approve something although they don't have any knowledge or context of it. ... Afficher plus

Idea to allow us to set and apply styles (e.g. fonts, line height, colors) and apply them to multiple forms - either a global switch, or more preferably, select via checkbox / automation the forms you want to use certain styles on.  ... Afficher plus

Can a blank HTML template be available when you create a new webpage? Right now you have to make a child theme and overwrite the HTML, but it would be much easier if you could just select this as an aption.  ... Afficher plus