Great minds think alike

I recently started using HubSpot for my company's social media. I do like a lot of the features, but it falls short in some areas. It is important to have the proper ratios that match the applications formatting. stories and reels are usually the 9:16 ratio and will look silly at the 4:5 ratio. People will be less likely to use Hubspot to upload stories and reels if there are these limitations.   Linkedin and Instagram allow up to at least 20 photos per post. HubSpot only allows 9. This should be updated as other posting website and applications allow for more than 9, if not all 20.   The locations for the post are amazing, but it does not specify the address. There are a lot of places with the same name, so I do not use this feature through HubSpot because I do not want to risk tagging the wrong location. ...read more

With the popularity (and usefulness) of X continuing to decline, and more and more people transitioning their accounts over to either BlueSky or Threads, it would be useful to have the option to integrate BlueSky accounts into HubSpot's social media dashboard. ...read more

Hi HubSpot Support,   I support HubSpot/Threads integration in the HubSpot social media scheduling function if Threads sticks around and continues to grow.   Thank you ...read more

While multiple images are allowed for Twitter and Facebook, only one is allowed for Instagram. All other social media scheduling platforms allow for multiple, can we get that capability in HubSpot as well? ...read more

    linked to these Forume messages, but no duplictates in the IDEA Forum:    I need to be able to respond to instagram messages via my Hubspot account.   Can you please look into utilizing the FB Business Manager API, to also integrate the Instagram Chat Messages.    I would like to be able to respond to those messages, in the same way, as I do with Facebook Messenger through HubSpot.    Hope this is being considered, and expanding the current beta chat scope.      FB Chat Beta: https://community.hubspot.com/t5/HubSpot-Ideas/Integrate-Facebook-Messenger-with-Conversations/idi-p/204375   Instgram Chat from Acedemy:  https://community.hubspot.com/t5/Academy-Learning-Center-Support/Answering-instagram-messages/m-p/273318 ...read more

It would be great to be able to create custom social reports, or customize the reports on the social page.   Example: See month to month progression and break out by platform ...read more

Currently, there is no functionality to post Reels or Stories to Instagram from HubSpot. This is extremely important as Instagram continues to transition to a heavily video content platform. Are you looking into implementing this feature anytime soon? If so, when? ...read more

Have you had a social post drafted within HubSpot and it's suddenly not there? Was it deleted but you don't know who deleted it, nor can you recover the lost content? There is currently no functionality within HubSpot that offers a recycle bin for deleted social drafts or an audit log, to determine who has deleted the content.  This is extremely high risk if you don't have a backup of the content internally and have multiple users who have access to the social tool. I'd like to propose a recycle bin that stores - for 30 days - deleted drafts or deleted scheduled posts. And an audit log will show which user deleted the content.  Then that content can be restored should it have been deleted by accident.  ...read more

It would be super helpful to be able to schedule Instagram Stories in advance, like you should schedule a normal post. Also, the ability to schedule IGTV and videos on Instagram would be an amazing feature to have. ...read more