Great minds think alike

Would love to be able to bulk edit drafts of social posts across all platforms that have been saved, much like you can bulk create posts across all platforms. For some reason, once a post has been saved, you have to go into each post individually to edit. ...read more

My name is Darlene  Freeman with Affluent Realty and I would like to improve my YouTube channel  ...read more

Hi there!   We are working with a number of clients in the insurance, retail and automotive industry. They are considering Sprout Social, but there is only one problem we encounter and that is the automation of tickets into HubSpot Service Hub.   Currently, it is done manually. However, would it be possible to consider an automation where tickets can be automatically created in Sprout Social and pushed to HubSpot if any negative sentiment or high-volume engagement is detected for a client?   Currently, you still have to jump between Sprout and HubSpot where someone needs to create a ticket in Sprout first. I have logged this with Sprout Social and they responded with: To confirm, unfortunately, Salesforce is the only integration Sprout is currently able to fully auto-flow cases for.  Pushing cases to Hubspot would continue to be manual in our platform. I'm certainly happy to put in a feature request for future platform enhancement for you, however, and will do so after this ticket closes. This will be a big win for HubSpot on the social media side.  ...read more

Hi everyone,   Our marketing team wants to create user communities and one idea was to use WhatsApp groups. It would allow us to have group conversations with our customers on certain topics and share our exclusive insights too.   The current issue: We want to include it as a paying customer benefit, which means we need to be on top of who is in the group. We have a lot of customers which could make it very time-consuming to manage. I'm told WhatsApp doesn't have an API for this, which means it's not currently possible to manage contacts via HubSpot.   We'd love it if HubSpot could integrate with WhatsApp in a way that would enable us to seamlessly manage the contacts in the groups.   In the meantime, has anyone tried something similar and how did you do it? ...read more

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Create a more user-friendly interface such as SproutSocial (currently unable to preview full post without opening completely and not as clean & easy to navigate) Create suggestions for optimized times Allow for personal accounts to be tagged on LinkedIn ...read more

We would like to be able to mark our videos and other marketing assets when we use them in social media. This would help us to manage multiple videos that we want to post over time. ...read more

In this section of the socials calendar, when making a new socials post, it would be great if there were multiple drop down boxes, allowing you to put in several dates and times. E.g. there could be a button "Add another date/time" and if you click that it ads a new row where you can set an additional date and time, allowing us to duplicate posts over several dates and times in the same handy box. At the moment I have to clone it every time and for each platform and that's very time consuming! ...read more

We are expanding our services for Marketing Hub in the retail sector and what we've found is that most retail companies have over 300 profiles to push communication through their local store pages due to different demands in the areas in the African region. The teams are also struggling with their social media listening tools to get a full 360 degree view of this due to the 300 social media profile limit on Marketing Hub Enterprise. Is it possible to expand this to about 500 pages at least or purchase additional social media profile space in increments in order for HubSpot to grow with the retail sector as they are opening new stores?  Localised communication is crucial on the continent.  ...read more