Great minds think alike

We often reuse our content multiple times and, with enough time between reuse, then even without needing to change any of our content. E.g. podcasts and white papers (without dates) will be reposted multiple times with amble time (many months) between them.   we would like to simply have multiple scheduling dates for the same posts. Then we can schedule the next 2-3 reuses in a few clicks. ...read more

In the social media calendar view we now see all scheduled and posted posts from all three of our business units. That makes it extremely confusing. We miss the option to select per business unit. We saw that we can first filter by channel (Facebook, Instagram, etc.), and then by channel owner (so actually business unit), but then you miss a complete overview of all social media for that account. A filter-option for a view per business unit would be nice! ...read more

One of the best ways to learn social media marketing is by implementing strategies and sharing ideas with other social media practitioners, just like you. ...read more

Hello, has anyone solved the hubspot and social media problems? It would be great if messages such as Instagram, WhatsApp, Facebook Messenger and Google Business were answered on the same platform.   Hubspot is not taking any steps on this issue!  I found a company that has integration with hubspot I am currently using a tool called exairon, you can add all social media accounts, send bulk WP messages, and also send individual template messages. You can also give automatic answers to your customers with ai. I wish hubspot brought this solution and we could solve all problems from a single platform. I wonder if anyone else supports this issue. Because most of my customers come from social media. It's a big comedy that Hubspot still hasn't found a solution to this in 2024. Our costs are doubling because of hubspot ...read more

This would help social media managers or anybopdy posting/scheduling on the Social Media side. The goal would be that when we are scheduling a video reel for IG/FB/LinkedIn/etc, we have the ability to add colloboration as the new IG feature is allowing us to collab with other account. As well as, tagging/mentioning other accounts on the video itself instead of just typing out the @ mention in the social copy. They are a different type of tag when it comes out on social. Thanks! ...read more

Post Stories through the Social Media Tool   To whom it may concern,  I work in HubSpot every day and enjoy the ease of creating and scheduling social media posts. However, one difficulty I often run into is the inability to post stories to my Instagram and Facebook accounts from the Social Media Tool.    As I am working on a desktop computer at the office, the workaround is to email myself the story I wish to post, open my email on my personal phone, download the asset, and then post it to the platform individually. As you can imagine, this takes a good amount of extra time that could be saved with the ability to do it directly in HubSpot's Social Media Tool.   Just as the Instagram Reel feature was recently added, I am hopeful this feature is soon to follow. Please take my idea into consideration during new software developments. Thank you for your time. ...read more

Hi there!   We are working with a number of clients in the insurance, retail and automotive industry. They are considering Sprout Social, but there is only one problem we encounter and that is the automation of tickets into HubSpot Service Hub.   Currently, it is done manually. However, would it be possible to consider an automation where tickets can be automatically created in Sprout Social and pushed to HubSpot if any negative sentiment or high-volume engagement is detected for a client?   Currently, you still have to jump between Sprout and HubSpot where someone needs to create a ticket in Sprout first. I have logged this with Sprout Social and they responded with: To confirm, unfortunately, Salesforce is the only integration Sprout is currently able to fully auto-flow cases for.  Pushing cases to Hubspot would continue to be manual in our platform. I'm certainly happy to put in a feature request for future platform enhancement for you, however, and will do so after this ticket closes. This will be a big win for HubSpot on the social media side.  ...read more

Hi everyone,   Our marketing team wants to create user communities and one idea was to use WhatsApp groups. It would allow us to have group conversations with our customers on certain topics and share our exclusive insights too.   The current issue: We want to include it as a paying customer benefit, which means we need to be on top of who is in the group. We have a lot of customers which could make it very time-consuming to manage. I'm told WhatsApp doesn't have an API for this, which means it's not currently possible to manage contacts via HubSpot.   We'd love it if HubSpot could integrate with WhatsApp in a way that would enable us to seamlessly manage the contacts in the groups.   In the meantime, has anyone tried something similar and how did you do it? ...read more

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