Great minds think alike

Would love for there to be better email template organization within the template drop down within gmail when using the sales extension. It currently opens to all templates in alphabetical order and only filtered on the ones you own. It would be great if it opened to a folder view because in many cases the reps using the templates are not the ones creating them. Thanks!  ...read more

Hubspot's HTML signature has limited capabilities. When I insert my signature is says it is an "unsupported HTML", yet it works in all my other e-mailing applications.    This same HTML signature works just fine when inserting it into marketing e-mails via adding an HTML module, so I think hubspot just needs to use the marketing HTML modules for email signatures.     ...read more

I would like to automate our sales emails. We have various customer segments, each requiring different references to be displayed in their emails. These references are already set up as snippets. I'm looking to create a sequence that sends out the same initial email but customizes the content based on the industry of the contact. How can this be achieved? Alternatively, I would have to create 20 different emails, which seems inefficient. Is there a more streamlined approach available? https://community.hubspot.com/t5/Sales-Email/Customize-Email-Sequence-Content-by-Industry-in-Templates/m-p/965179/highlight/true#M8710 ...read more

It is necessary to have a button to delete sales email drafts. Currently, you need to manually delete the content, which takes time. ...read more

We have BDMs setting up meetings for Advisors. The BDM is the meeting organizer, the Advisor is the meeting host. The meeting is in the Advisor's calendar (Outlook, Google...).   The BDMs would like to be notified in HubSpot when a contact accepts a meeting with the Advisor that the BDM has organized.   Possibly this could be done by copying a notification to the Advisor (whose calendar is integrated with HubSpot) that the meeting has been accepted TO the organizer of the meeting?   Many thanks, Katie ...read more

I'm submitting this on behalf of my customer. We would like to see or retrieve the email draft after trying to reply to an email and then leaving the page. Currently, this only works when starting a new conversation, if we leave the page without sending the email it does save it so we can continue editing, but it does not happen when replying to an existing thread if we leave the page without sending the email we have to start from scratch.  ...read more

I work as a GTM Manager, and i could sure use a tool to analyse how my sales email template they are performing, seperately from a sequence. It does allow me to analyse the templates ive created but it would let me customise the filters to see which email were opened between certain % value. Or lets say i need email template that was used for than 2000 times, and i want to exclude templates that were only 5 times to avoid data descrepency - current hubspot doesnt have a functionality to do that. Can we do something about that? As you can see in the image attached, there are no filter options. ...read more

We have contact and company as the deafult logging obejcts, when writing emails. Users can decide to log the correspondance on deals as well but found it hard to find the right deal to log the email on, since the naming is different across our company and depending on the user writing the email, he or she do the search of a deal differently.  So my suggestion is, as an admin, to define what other properties than the name should be included in the overview of deals associated to the contact. ...read more

Hi there,   A very basic feature, which should already be available, would be having access to tables in email templates. (in the conversations -> templates area of the crm)   We need to offer our clients different products, and a table, in an email, which you can edit, would be ideal, so our clients can compare products against each other.    At the moment, I have been given the option to Cut and paste an image into the email template.  ...read more