Great minds think alike

  1) Who (what type of role or team) is the feature for? - Sales + any users that actively uses Meeting Links   2) What is their goal? - When an account changes from one domain to another for hosting meeting links, prior communications may still be using the old Meeting Link. By having a feature that allows users to redirect old meeting links to new ones, users won't run the risk of having external contacts trying to access old Meeting Links. - IE: account is now example.domain.com. User can set a redirect for meetings.hubspot.com/user to example.domain.com/user so that any new contacts accessing meetings.hubspot.com/user will be sent to the most updated link. At the moment, meetings.hubspot.com/user will just 404.   ...read more

When sending mails directly out of Hubspot is is not possible to recall or "undo" e-mails as for example it is in GMail. It woudl be great to have a feature where I can setup a time frame that would allow me to recall a Mail during this time that I have just sent. For example, when I accidenatlly press teh send button or noticed that I forgot an attachment and so on. Best regards, Chris ...read more

Our team uses Microsoft Sways for presentations, but when you use the visual link for a sway in HubSpot, it doesn't pase in the same way it does into outlook (kind of breaks and doesn't look good enough to send).   It would be great if we could create templates and use the visual link for Sways in our HubSpot emails in a way that they maintain a great look.     ...read more

It would be interesting if Hubspot Snippets can be integrated with the email linked to it. I assume like me, many others maybe still using their email client to communicate with their contacts, clients instead of Hubspot's email feature. No doubt, I'm in aww with the snippet feature but integration to email clients would be an added bonus and add advantage to Hubspot's feature list. Does anyone from the community thinks likewise? ...read more

HubSpot's gmail extension for sales is great. In addition to being able to bring over Snippets, Templates, and such I  would love the ability to pull in knowledge base articles from HubSpot.   This will benefit both Sales and Customer Support representatives who need to be able to quickly find and deliver help articles to customers and prospects. The goal is to save them time and make it easier for them to locate help articles. ...read more

Hey HS Team!   my request is an useful improvement to have within the Sales extension in Gmail.   Problem: When you insert a document in the email, it does not take the original word or sentence that you wanted to use in the email, instead it inserts the original document name which requires to open the link and edit it with the text you original had.   Solution: Let the inserted document to keep the original text as it happens when using Hubspot Emails & Documents.   Here you have the video that I sent to Support.   Looking forward to your reply.   Kind regards, M ...read more

Hi Team,   Whenever we receive an individual email and we are replying to it, it would be great to be able to edit the original message (to add replies to each point of the original message for example). At the moment, the original message only appears once the reply has been sent. For example, in Gmail, I can use the last email sent as a draft and write over it.   Please check out the image as an example.   Thank you very much ‌ ...read more

Currently, users are not able to edit the Vidyard Video Title directly in HubSpot. User will need to go to Vidyard.com > Make Edit to the Video Title in Vidyard > Go back to HubSpot contact record and insert the video with the new Video Title. It would reduce the number of clicks and steps, if user can edit the Vidyard Video Title directly in HubSpot     Submitting on behalf of Rich ...read more

HubSpot can we please get the ability to enable the inbox automation and hubspot AI for emails already logged in the system? A couple companies I have worked with have had this issue and it has resulted in me doing the data clean myself. PLEASE HELP    Thank you!  Alysha  ...read more