Great minds think alike

If a user has a payment plan subscription, e.g. $50/mo for 6 mo, and their payment fails at some point, currently only one automated email is sent. We want to send several reminder emails before canceling their subscription. We can send the emails using a subscription workflow, but there's no way to include the "update payment method" link in those emails. So there's no call to action. The user would need to look back in their inbox for the automated payment failed email from Hubspot and click that link. Or reply to the email and ask us to send them the link.   Additionally, the update payment link should be *viewable* by Hubspot users. I should be able to see it, copy and paste it into a text message or an email or anywhere else. Right now I can only request Hubspot to send it directly to the user. ...read more

Who (what type of role or team) is the feature for? This feature would be most usefull in accounting and billing envirnments where you need to process a-la-carte or delayed-start payments. What is their goal? The goal is to provide a more seamless way to process customer payments for smaller authorized orders without the customer needing to complete a payment link. For signed contracts that don't have a specific start date and you need to manually begin charging. What value will this add? This offers a greater ease of ordering for customers - some may authorize a payment over email or a recorded call. Billing departments have more flexibility for signed agreements with delayed start dates that are variable. Are there examples of other places or products who have this feature? We currently use quickbooks and it allows to save ACH and Credit Card information. PaySimple did similar but we no longer use it. Screenshots, pictures, drawings, process diagrams, are helpful. From Quickbooks: ...read more

We are trying to sell a service via hubspot payments but the format of the number appears depending on the language your browser is set up.   Which means it makes it a little tricky to understand the currency and the number format.   Its little details but I think It would be really helpful if the user can choose language and currency so that it is very clear for the users. ...read more

Hello, Is it possible to add a feature so that when creating payment in Hubspot, small business have the option to include any ACH fees automatically so that the customer pays for it when submitting final payment through payment link? ...read more

At the moment, Hubspot offers payments only in US dollars.  It will be good to add the British pound so we do not have to use two or more separate systems for processing payment.   ...read more

We should be able to choose the business unit (branding) for each HubSpot payment link created. Currently we are only able to use the default (first) business unit branding for HubSpot payment links. Our second and third business units have the wrong logo and branding. We CAN choose business units with HubSpot meeting links. Payment links should work the same way:)  ...read more

Need to have a way to create subscriptions, invoices and all supporting information for payments made outside of hubspot. Universities and some large corporations operate on a PO/Check basis so payment will not go through hubspot ...read more

We use payment links and quotes, once a subscriber is active in the system and is on a recurring payment sometimes the CC fails. I know it sends a notication but I want to be able to personalize it.     I have created 3 emails to be sent to the subscriber if the payments are late, a 30, 60 and 90 days. It would be awesome if the "update your payment method" was a token you could insert into emails. Then these emails can be used in workflows that would direct them to update their payment method or make the overdue payment.    It is currently a very manual process and has to be done and each individual Contacts profile. I wanna make something that is from the workflow that will do it automatically.  ...read more

Can we get payment schedule added to the template so every quote can auto generates them? Along with this add a persentage of total so price can also auto generate for the payment schedule.? ...read more