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Right now, you can associate the Subscriptions and Payments to only one Contact Record This will be the Contact Record that will receive the Invoice notifications. Customers would like to have multiple recipients when the Invoice is paid, so multiple contact records can receive it without any manual work.  ... Afficher plus

Background: The legacy Stripe integration was retired in the recent days and replaced by a new instance of the integration.  When payments were recorded in the past, the transaction included the details of the quote that was paid in the metadata.  That information was quite useful for the operations team to quickly traceback the paid quotes.   Issue:  With the new integration, the information about the quote got lost and only not very helpful internal transaction data is recorded.   Request: Please bring back the quote information to the Stripe transaction metadata   Transaction before (Legacy)   Transaction Now (New Integration)   ... Afficher plus

I am interested in setting up subscriptions without the requirement of generating payment links. Some of our customers prefer to pay via bank transfer, which is not compatible with the current system. I aim to streamline subscription management by consolidating all subscriptions within a single, unified system. ... Afficher plus

it'd be great to add a custom property to an invoice like "Customer #" or something like that     ... Afficher plus

Feature enhancement that enables users to set subscription dates in the past when creating invoices in HubSpot. Currently, the system does not allow for past dates, which can be limiting for businesses that need to accurately reflect historical subscription activities. This functionality would enhance invoicing flexibility and improve user experience by accommodating various billing scenarios.  ... Afficher plus

For the life of me, I can't find where you add the payment link in the new form editor.   I can't use this form editor until you add the option for a payment link.   Once you add this functionality, it will be useful tool. ... Afficher plus

(1) It would enhance the user experience if we could include a picture representing the product or service on the payment link page. This visual cue is crucial as it's the final page users see before making a purchase.   (2) Currently, I've noticed that I can't customize the hover color of the payment link. Ideally, the hover behavior should match that of our landing page for consistency. ... Afficher plus

From 2026, a PDF won't be enough for invoicing ! From January 1, 2026, if you're a VAT-registered company in Europe, you'll no longer be able to simply e-mail a PDF invoice to your B2B customers. These B2B invoices will have to be drawn up and sent in a "structured" format. In Europe, they will have to comply with the Peppol (Pan-European Public Procurement Online) protocol, which guarantees secure, real-time exchange of invoices throughout Europe. Can you confirm that Hubspot invoicing will be able to comply with the Peppol (Pan-European Public Procurement Online) protocol? Best Regards,  Y Quan La ... Afficher plus

I understand of course that some guardrails must be in place to ensure that the emails remain strictly transactional (as opposed to promotional), but it would be great if there were some way to customize the email receipts that our users receive based on the payment they've made.   For example, I work for a small nonprofit and we are weighing whether to use HubSpot Payments to receive donations via ACH. We are currently using HubSpot Payments to receive application fees. For a donation payment, I would want to be able to customize the email with tax-deductible information alongside some brief copy thanking the user for their support. And of course, I would not want that same copy to be in an email receipt for an application fee.   I know that I can achieve the same result in some way by setting up a workflow automation that would deploy an email after the payment has been received. However, we don't have the transactional email add-on since we don't have a big enough use case to justify the cost, and I don't want the user's marketing contact status to affect whether they receive the more helpful follow-up or not. And, of course, we can follow up manually after the fact, but as a small nonprofit, the more automation the better.   The less software the better, too — we are trying to avoid purchasing a fundraising-focused CRM since the combination of HubSpot and Fundraise Up covers most of our needs.    Thank you!  ... Afficher plus