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Billing period and Service period can mean two different things.  Currently, when Subscriptions are invoiced, the Billing Period is establised based on the recurring item setting (i.e. annual), and entered below the item on the invoice.   Would like the option of displaying either period, as a client may pay for the recurring item(s) in advance of getting their service started, hence being able to display on the invoice the Service Period that they contracted for. ... Exibir mais

Add product SKU field to items listed on an Invoice template.  It is a unique identifier that is already on our HubSpot quote.  Descriptions only may have been modified (edited) previously during the sales process and not fully identified by our customer's accounting people paying for the product or service. ... Exibir mais

I would like to be able to change the default settings of recording receipt of payment in case of non-subscription invoices. Specifically: 1) E-mail client: default setting is to send (automatically) e-mail confirmation to clients when payments are recorded as received; I would like to be able to untick this option. 2) Payment method: default setting is 'cheque', which on main land Europe are hardly used; I would like to be able to change this default to 'bank transfer' or 'wire transfer' (I would say the default on main land Europe).   Path: left hand side bar Commerce > Invoices > Click invoice number > side screen opens > Click actions > Dropdown menu opens > Click actions > Record Payment > the screens opens on which I would like to have other default settings.   Hope this is clear and can be dealt with soon.   ... Exibir mais

I would like the ability to customise the HubL behind an invoice template in the same way as we can already customise a Quote template.   Customers in our region are required to have a payment slip at the bottom of the invoice, which includes a QR code. Whilst this might be something only limited to a small number of users, this would be something that we can easily add ourselves if we had full access to the HTML code as in the case of Quotes. ... Exibir mais

At the moment the default payment form fields are apply to payment links but there isn't a way to modify the fields on the payment form attached to quotes ... Exibir mais

It would be great if Invoice Status could be changed manually. The invoice tool is great, but it's dependency on an online payment method makes the tool almost unusable.   We'd love to move our operation from an outside invoice app to hubspot, but since most of our clients pay with checks (We're a B2B Business with a monthly subscription), we can't use it since all of our invoices count as "Open"   We had to create a custom property and use it instead of the native one, but it's so weird that if not for that, the entire tool would be unusable. I can't believe it's been years and there's still now way to manually edit the Invoice Status.     ... Exibir mais

Invoices currently display the full pricing that the customer must pay, however if a partial payment is made, the new invoice still reflects that same full pricing still which can be very confusing for the Customer. It seems to be a redflag and I am hesitant to even click pay now at this point as I am frustrated that it doesn't show that a payment has been made previously.  ... Exibir mais

Hi,   It is a real big problem not being able to revert a payment of manualy put down as paid.  We accidentally marked an invoice as paid so now reports are going to be wrong forever as we can't undo it. Why has this feature never been added? I can do this in my accounting software but not Hubspot.  ... Exibir mais

We have moved to HubSpot payment links for all our subscriptions. We have had multiple customers ask if they can login somewhere to see when their next payment date is, when their subscription ends etc.   It would be super helpful if there was some type of login portal they could self serve on rather than a lot of inquiries direct to us. ... Exibir mais