Great minds think alike

Our quotes (contracts) are from a B2B perspective and are not for one-off or individual line items, but rather agreeing to order X, Y, Z products within the agreed-upon pricing over the course of being our client. Let's say our product is then ordered 20,000+ times over the course of their contract.    Within those 20,000 orders, sometimes we need to issue credit memos (refunds) for individual orders based on technology issues, etc. I would like to be able to issue a refund for a specific order/amount vs. what is identified on a quote.   Thanks,   ...read more

I know through the payments tool we can issue refunds but I would like to be able to report on the number of refunds and refund amounts that have been issued and the refund reasons within a certain time frame. (i.e. we issued $5,000 in refunds YTD) ...read more

The set your own price feature is really cool!  What would be even better is the ability to set a minimum.  Pay what you want (minimum $25).  Or whatever the set minimum amount is. ...read more

Currently, discount codes only go up to 99%.  When a client wants to be invoiced but we still need them to complete the registration process, a 100% discount code is needed.  This seems like an easy thing to fix. ...read more

hi team, posting this on behalf of my customer.   They are looking to specifically have payment options for round-robin meeting link types as well.    Currently we only support payments for one-to-one meetings but our users will benefit greatly by being able to implement something similar for contacts booking a meeting/session via a round-robin link.   thanks team ...read more

We would like the ability to reverse charges shortly after a payment has been made to avoid the credit card fees like how it can be done in Stripe: Some refunds—those issued shortly after the original charge—appear in the form of a reversal instead of a refund. In the case of a reversal, the original charge drops off the customer’s statement, and a separate credit isn’t issued.    This is helpful for testing on our own cards and if a customer used the wrong credit card or requests a reversal. ...read more

We are huge fans of Hubspot payments but we can't use it.  The reason - payouts take too long (3 days) and as product retailer, we need to validate payments before shipping. Shopify does payments the same day Authorize.net does them within 24 hours. Our promise is to ship in 1 business day.  We can't validate payments because they dont' come for 3 days.  Its a pity becuase the product is great and super easy for our phone sales reps.     I suggest you consider if this can be changed.   ...read more

It would be very useful if there is a option for us to share the Terms and Conditions with the customers on the Payment link. The Terms and Conditions checkbox should also be there for the customers to show their consent. The customer should only be allowed to make the payment only if he/she agrees to the Terms and Conditions. And once they agree and pay for the product, along with the receipt the payment confirmation email should share an attachment of the Terms and Conditions.   For now, we have to add a required Contact property (and for this property to show on the Payment link it should be under the Contact Information group only) on the payment link. We cannot make that property a hyperlink , so we have to add the hyperlink under the Checkout section. And after all this , we have to send the Terms and Conditions as a plain text email because Hubspot does not allow attachments on the email send action of the workflow.   The Terms and Conditions feature is required for any product sale and it would be great if this functinality comes in built with Hubspot Payments.    Thank you. ...read more

Hello   We use Hubspot payment option to collect payment for our training offerings. At times, we have to issue refund and the only options currently available for us to choose from are customer request, duplicate, or fraud. However, on most occasions, the reason we have to issue the refund is because we did not have the minimum enrollment needed to run the class and so we cancel the class and issue the refund to those who had registered. Is it possible to add more options than the ones available? In this specific case something like class cancelled.   Thanks Geetika  ...read more