Great minds think alike

Sometimes you test out a product and it just doesn't work, so rather than go through with it, you decide to cut your loses and sell your expensive leads something else that is more proven. But how do you refund these people their money on Hubspot currently? One. By. One.  This proves to be quite the tedious task when you've sold 100+ of a product (we were shooting for closer to 400 with the ad budget).  I propose that the Hubspot team develops a feature to issue bulk refunds for a product, payment, payment link or deal. Any of the above. This is in line with their goals of bringing more payments onto Hubspot (adding invoices, subscriptions, etc.).  1. This would help customer service teams or product managers or anyone needing to issue refunds in bulk.  2. The goal is to eliminate as many tedious tasks as possible, right? 3. This will save an insane amount of time for marketers who like to test offers.  ...read more

Hi,   I was working in the new Invoices feature. I noticed when I add (+) and Invoice from the Deal, it does not pull any of the information from the deal (ie associated company, associated contact, line items). This would streamline the invoice creation process and reduce duplicate work.    Thank you ...read more

Hi,   I am working on the new Invoices feature. I found that I cannot select a reoccuring payment line item, only a one time payment line item. It would be ideal to be able to select any type of line item no matter the payment frequency.   Thanks ...read more

A client of ours is in need of freezing her payments with us for a period of time. So instead of cancelling out the subscription, it would be nice if there was a freeze option where the money will not draft out of her account for a certain amount of time and we could un-freeze it when she is ready to start making payments again.  ...read more

It would be AMAZING if there was a way to toggle on the option to pass on processing fees to the customer - this would be a game changer for small businesses.  ...read more

Currently, discount codes only go up to 99%.  When a client wants to be invoiced but we still need them to complete the registration process, a 100% discount code is needed.  This seems like an easy thing to fix. ...read more

I love that HubSpot has the option to process payments but the styling limitations make it unusable for my team. It would be great to have the ability to customize the payment and favicon, or at least have them default to the branding of the URL the quote/payment live on.    Quote pages do have the option to change the logo, but the favicon defaults to the account level rather than what is set at the business unit or domain level. The logo on the payment page is locked as the logo set for the HubSpot account, and the favicon on payment pages is HubSpot's logo.  ...read more

I would like the possability to hide Payment from Quota templet since we don't handel payment this way. Right now it is up to the user to remove this when they create a quote for a client and this is not perfect I think. ...read more

For sales/marketing teams. Goal is to make discounts fun for customers.   As working for a company that uses a subscription model and one-time payments, it would be awesome to have discount codes that can be applied to recurring payments (i.e. 20% off applies to each recurring payment). Currently, when you add a 20% off discount code to a recurring payment, it just takes 20% off of the first payment.   Right now, there is an option to create a payment link and apply a unit discount - but that has to be done internally, and isn't as fun (or effective) for the customer as them putting in a code and watching the amount go down. ...read more