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I'd like to specify overrides for background colors, text colors, image swaps, etc. when an email built in the drag-and-drop builder is redered in a dark mode email client. ... Mostrar más

When you attach a PDF to a marketing email and the end user (email recipeient) clicks on the link to download the PDF. Regardless of whether the pdf downloads automatically (but especially in that case) or if the user has to click the download button, there should be an acknowlegement that the download has occured. In the case where it downloads automatically, you are just left with a blank screen. For example the page should say something like 'Thank you for downloading our report'. This is considered best practice from an end user experience so that they can be assured they have downloaded the file immediately.  ... Mostrar más

Bonjour à tous, Je souhaite proposer une évolution des règles intelligentes dans les e-mails marketing. Actuellement, lorsqu’un contact répond à plusieurs critères, par exemple s’il appartient à plusieurs listes ou s’il a sélectionné plusieurs options dans un formulaire, il ne peut voir qu’un seul bloc intelligent. Dans mon cas, je souhaiterais envoyer un e-mail automatique en fonction des éléments sélectionnés dans un champ comportant plusieurs cases à cocher dans un formulaire. Cependant, comme les règles intelligentes ne permettent d’afficher qu’un seul bloc à la fois, seul le premier élément est pris en compte. Cela empêche de personnaliser l’envoi pour plusieurs options sélectionnées. Il serait très utile de pouvoir afficher plusieurs blocs dynamiquement en fonction des différentes propriétés du contact, sans être limité à une seule règle intelligente par e-mail. Cela permettrait une personnalisation plus poussée des campagnes et offrirait une meilleure expérience utilisateur en affichant toutes les informations adaptées à chaque contact. De plus, il serait également intéressant de pouvoir masquer le contenu si le contact ne répond pas aux conditions définies. Cela éviterait d’afficher des sections inutiles et garantirait des e-mails plus pertinents et mieux ciblés. Je pense que cette amélioration pourrait être bénéfique à de nombreux utilisateurs et apporter plus de flexibilité dans la gestion des e-mails marketing. ... Mostrar más

It would be great if HubSpot had a calendar for Marketing which showed all content going out - currently there are separate ones for Social, Email, and Campaigns. Please can one be made that combines all of the above calendars?  ... Mostrar más

I noticed that we currently have a countdown timer feature available for CTAs and pop-up boxes, but not for emails. It would be fantastic if we could add this functionality to emails as well. A countdown timer can create a greater sense of urgency and drive engagement, particularly for time-sensitive promotions like early bird pricing or event registrations. ... Mostrar más

I'm requesting a feature that allows automated back-in-stock email notifications for out-of-stock products.   Ideally, this would be a button or form on each product page where users can enter their email address to be notified when that specific item is restocked.   Currently, HubSpot doesn't offer a way to automate this process. While a manual solution might work for a very small number of products, it's not practical for businesses with large catalogs.   We have over 20,000 products, making manual implementation impossible. A built-in automated solution would be extremely valuable for many companies. ... Mostrar más

Hello community,   We've encountered an issue when attaching .ICS files in marketing emails via HubSpot for recipients using the New Outlook for Windows. Currently, these files only save correctly if the user switches back to the classic version of Outlook.   Since Microsoft is pushing the New Outlook, it would be extremely helpful for HubSpot to offer a solution that ensures compatibility with both versions, avoiding the need for manual switching. Could HubSpot implement an alternative that generates .ICS files compatible with both Outlook versions or provide a smoother calendar integration in this scenario?   We appreciate the community’s and HubSpot’s support in finding a solution.   Thank you, Jordi ... Mostrar más

Hi there!   At the moment, there isn't any option to exclude employee activity from counting towards forms analytics, marketing email analytics or campaign analytics.   For the general web analytics this can be done by excluding IP addresses, however not for other tools in HubSpot.   Why is this important? There needs to be a way to test conversion paths (click marketing email, submit form on page) without skewing the conversion rates before even launching a campaign. (Deleting contacts after testing doesn't do the trick, they still remain part of the email and form analytics.) Especially in larger companies with a lot of employees testing assets, this makes forms and email analytics unreliable.   Thank you for looking into this. ... Mostrar más

Hello product team,   For HubSpot admins, one of the biggest challenges is keeping a portal organized, cleaned up and prevent overall chaos. Especially in Enterprise portals with sometimes hundreds of users, it's almost impossible to get users to follow a naming convention for email names, landing page names, workflow names. Quickly this becomes a cat and mouse game where HubSpot have to constantly chase and remind users to name their assets correctly.   Why is this currently a bad user experience for users?   Naming conventions are usually documented outside of HubSpot, in a wiki, stored as a Google Doc or something similar along the same lines. Forcing them to interrupt what they're currently doing, look up a naming convention and then come back means that they're losing time. They also have to leave HubSpot momentarily. Even then, they might misunderstand the naming convention and type in an incorrect name.   Why is this currently a bad user experience for admins?   Incorrect naming means that list or workflow filters for Recent conversion might not work. It can also mean that reports become a mess, if these reports are pulling in asset names.   If admins have to look into this on a permanent basis, in portals where there are new assets every day, this takes time away from developing the HubSpot portal and generating more value for all users.   Here's what a solution could look like   To solve this, it would be great if there were tools to enforce a naming convention. Ideally, admins would specify what constitutes a correctly named asset and similar to the forms editor, arrange fields to their liking.   Here's a quick mockup of what this could look like when creating a new page.     The user could select from dropdowns which team they belong to, the language of the assets, the asset type, include a title and date. The system would then generate a title from this that cannot be further edited.   Admins should be able to specify the options for each dropdown, separators, order and field validation (e.g. max length for a title).   (In case this is eventually introduced, please consider to make this a feature that is at least included in all Professional and Enterprise subscriptions.)   I would love to see this for all assets in HubSpot: emails, workflows, lists, campaigns, imports, properties, files etc.   Thanks in advance for reviewing! ... Mostrar más