Great minds think alike

It would be great if there was an option for email recipients to select a reason why they are unsubscribing. ...read more

Hello,   Can I exclude contacts from being recorded in the engagement report for emails - especially internal staff?   But they can receive those emails though.   From a product design standpoint, I think extending a current feature in the settings tab, where you add the email addresses to exclude from logging/tracking in HubSpot.   This feature should also be extended to exclude email addresses, e.g., staff, specific email addresses, etc.   Thanks, Kal ...read more

It seems that at the moment, the only links that are able to be tracked are hard coded links in the email. Links that are created via personalization tokens aren't treated the same way and tracking isn't applied.   This is obviously challenging for us as marketers, as we can't understand click-through rate on links that are dynamic by user (for example, links that direct users into their unique dashboard within our application).   Is there anything in the works to enable link tracking there? Have you considered the ability to add an ID or click element within the raw HTML? This is something I know is available within Hubspot's CMS when building web pages.   Thanks, ...read more

Hello,   Today we are trying to send automated emails, including data from Hubspot lists (instead of the properties already present in personalization tokens).   The point would be to send to contacts in list A, an email including several contacts & contacts properties from an active list B.   For example:   "Dear (contact name from list A),   You can find here the nps score your clients gave on your account this week: (contact name from list B); (contact property from list B) (contact name from list B); (contact property from list B) (contact name from list B); (contact property from list B) (contact name from list B); (contact property from list B)   Kind regards,"   Today, it seems it is not possible to do that in Hubspot. So the support team advised me to the idea here 🙂 ...read more

The ability to adjust the A/B test parameters in Workflows is an element that's essential for high-quality marketing flows. We should be able to send to a certain % of users, then send the remaining users the winning test - all within workflows, not just one-off scheduled emails. Right now it's 50/50 only without the ability to adjust it at all.   ...read more

It would be great to be able to customize the email that gest sent after someone books a meting with me through the booking tool =.   ...read more

Hello everybody!   I created a monthly newsletter linked to my external blog. This newsletter contains the last published blog article and a video linked to youtube. I wonder if the automatic updates will only have an impact on the last blog post and, if so, will the video linked to youtube always be the same? Thank you all, ...read more

Lorsque l'on fait une modification sur un client ou une fiche entreprise qui doit faire rentrer un contact dans les conditions de mise en place dans une liste intelligente, cela prend entre 10 et 20 min à les intégrer.   Il faudrait réussir à améliorer ce temps. ...read more

HubSpot marketing emails look rubbish in Outlook, and I can't understand why HubSpot don't do anything about it!?   Here is an NPS survey I've set up using the HubSpot template, and this is what the preview looks like! (It's at 40% zoom to fit it all in one screen!)   I know there's a problem with Outlook using a Word-based renderer, but HubSpot's competitors seem to have sussed how format their email properly, so I can't see why HubSpot can't.   And yes, HubSpot's own marketing emails look rubbish in Outlook too! ...read more