Great minds think alike

For contacts that are no longer with the company, we have a property with "Yes" and "No" that can be checked. I am looking for an efficient way update information in HubSpot after marketing email sends.   Our industry has a lot of turnover, so after an email sends, we often get automatic responses from 50 or more contacts saying that the contact has left the company. For right now, someone has been manually typing the email addresses into an excel doc, then we have been importing them and bulk editing them to change the "No Longer with the Company" property to "Yes."   This requires someone to sift through a lot of emails and is really time consuming. It also leaves room for human error- an email can be easily missed, and an email address can be typed in slightly wrong. I would be great to have an efficient method of collecting these-- maybe even when an automatic reply is detected, a little "suggestion" that says "Was this an OOO reply or a No Longer with Company reply?," then adds contacts to a list?   My only thought is potentially to look in the email statistics for something specific after it is sent? A lot of people say that it will hard bounce if they are no longer with the company but I think a lot of times there are automatic responses, and it doesn't necessarily hard bounce?   This functionality would be a great way of helping users keep their data in good shape and save them from a lot of manual data entry! ...read more

Content writing is not WRITING Writing content is not about words. It's about understanding your audience. Content writing is a way to engage readers with your brand's voice and personality, e.g. through blog posts, social media updates and email newsletters. CONTENT WRIITNG = ENGAGEMENT WRITING = EXPRESSION Two distinct skills that, when combined, can create powerful results. What other content writing tips do you have to share? (Reply) ...read more

Hi, I think there is a need to customise the marketing email tracking settings per contact. At the moment, I only can deactivate email tracking (opens, clicks) for marketing emails for the whole contact base. In most marketing tactics, this is no option. But due to legal requirements, this might be needed for specific user or – even better – user can configure in a subscription center.   I know this is possible in other tools like Microsoft Dynamics Marketing. This will be a selling point for European users, I think. ...read more

Sometimes you want to change the look and feel of emails so you experiment with template design, but the content is unchanged.   That should be as easy as an option to change the template.  Since that option is not available, you have to re-create all of your emails in the new template design.   ...read more

Currently I can only send test emails with personalization tokens filled with real sample data for contact properties. There's no way to insert properties pulled from a deal unless you create an. actual send.   It would be great to be able to specify that this is sample data from a deal as well. ...read more

Hi, it would be super helpful if you could export the performance of a newsletter as a list including also the names of the recipients.  Right now you can export a list after you sent a newsletter, but only including the e-mail address and open rates etc.  I would really appreciate if we could also add first and surname to that export.   Rgds Nadine ...read more

It would be helpful to be able to search on "creator" in email just as we can in workflows. We have hundreds of emails and it would be nice to be able to sort emails on creators or name.    Thanks  ...read more

I have worked with previous CRM systems and something that I found super useful was a negate option within a list filters. So if you wanted to create a filter that was customers have not opted out of a subscription preference you could do: Has opted out of subscription preference and negate this so that it would only bring people who have not completed this option. This is actually something that we need in Hubspot right not as we are limited with our subscription options. We do not ask customers their subscription preferences unless they want to opt out of email they can then choose which types of emails. But we want to create a list of people who have not opted out of this preference and haven't necessarily opted in or not which appears to be impossible after speaking to live chat. So even an has not opted out option on the email subscription preferences would help in the short run. Thanks ...read more

Hoping we can be able to see a preview of emails sent or done thru our automed workflow.  This might be able to help some in handling support cases or also for review purposes.  ...read more