Great minds think alike

C_A · ‎Apr 8, 2025

Description: HubSpot's mobile optimization for marketing emails is a great feature (official guide here). However, there’s currently no way to track clicks on elements that are only visible on mobile devices. This creates a significant blind spot for marketers who design responsive emails and want to tailor content for mobile users. Feature Request: Introduce a mobile-specific click map or click tracking functionality that includes: A device-segmented visual click map (mobile vs. desktop) Analytics for mobile-only content blocks Click totals broken down by device type for each link Why It Matters: With most email opens now happening on mobile, marketers need visibility into how mobile audiences interact with emails. Without the ability to track clicks on mobile-only elements, we miss out on valuable engagement data and optimization opportunities. This feature would help us: Understand what works for mobile users A/B test mobile-specific CTAs or design choices Better personalize email experiences based on device behavior

SMontfoort

Our teams are creating a growing number of email templates using the Email Template tool. However, we’re currently unable to organize them effectively because custom folders aren’t supported. We’d love the ability to create and manage custom folders (in the left-hand menu) to better organize our templates by team, use case, or campaign. This would significantly improve usability and workflow efficiency.

christa · ‎Apr 4, 2025

On Email Health there is no option to affect the filtering for the two sections below the main chart. 'Recommended for you' and 'High/Low performing emails' When the top chart is filtering OUT Transactional emails by use of the subscription type filter option, the bottom two sections still include Transactional Emails. The High performing emails always show our Transactional Emails (because by nature, that's expected) BUT we want to, at a glance, know our High performing Marketing emails as a whole, not by campaign. We lost that insight when we purchased/implemented Transactional emails. Other filtering concerns in the ideas forum (likely not all but trying to tie pieces/requests together) https://community.hubspot.com/t5/HubSpot-Ideas/Monitor-email-sending-reputation-by-type-marketing-email-one-to/idi-p/956379#feedback-success https://community.hubspot.com/t5/HubSpot-Ideas/Ability-to-separate-transactional-emails-from-regular-emails-in/idi-p/746417

KMcKay · ‎Feb 24, 2025

I'd like to specify overrides for background colors, text colors, image swaps, etc. when an email built in the drag-and-drop builder is redered in a dark mode email client.

RoystonJ · ‎Jan 15, 2025

It would be great if HubSpot had a calendar for Marketing which showed all content going out - currently there are separate ones for Social, Email, and Campaigns. Please can one be made that combines all of the above calendars?

DGrate · ‎Jan 27, 2025

I noticed that we currently have a countdown timer feature available for CTAs and pop-up boxes, but not for emails. It would be fantastic if we could add this functionality to emails as well. A countdown timer can create a greater sense of urgency and drive engagement, particularly for time-sensitive promotions like early bird pricing or event registrations.

MaximeBP

HubSpot permet de créer plusieurs signatures e-mails, mais pas de choisir laquelle utiliser dans les e-mails envoyés via les séquences. Résultat : on doit jongler manuellement entre le français et l’anglais à chaque envoi. Pourquoi ne pas offrir l’option de choisir la signature directement lors de la création d’une séquence? Ce serait un vrai plus pour les équipes bilingues!

karstenkoehler · ‎Mar 14, 2022

Hi there! At the moment, there isn't any option to exclude employee activity from counting towards forms analytics, marketing email analytics or campaign analytics. For the general web analytics this can be done by excluding IP addresses, however not for other tools in HubSpot. Why is this important? There needs to be a way to test conversion paths (click marketing email, submit form on page) without skewing the conversion rates before even launching a campaign. (Deleting contacts after testing doesn't do the trick, they still remain part of the email and form analytics.) Especially in larger companies with a lot of employees testing assets, this makes forms and email analytics unreliable. Thank you for looking into this.

theDMM · ‎Feb 12, 2025

I'm requesting a feature that allows automated back-in-stock email notifications for out-of-stock products. Ideally, this would be a button or form on each product page where users can enter their email address to be notified when that specific item is restocked. Currently, HubSpot doesn't offer a way to automate this process. While a manual solution might work for a very small number of products, it's not practical for businesses with large catalogs. We have over 20,000 products, making manual implementation impossible. A built-in automated solution would be extremely valuable for many companies.

karstenkoehler · ‎Jan 24, 2023

Hello product team, For HubSpot admins, one of the biggest challenges is keeping a portal organized, cleaned up and prevent overall chaos. Especially in Enterprise portals with sometimes hundreds of users, it's almost impossible to get users to follow a naming convention for email names, landing page names, workflow names. Quickly this becomes a cat and mouse game where HubSpot have to constantly chase and remind users to name their assets correctly. Why is this currently a bad user experience for users? Naming conventions are usually documented outside of HubSpot, in a wiki, stored as a Google Doc or something similar along the same lines. Forcing them to interrupt what they're currently doing, look up a naming convention and then come back means that they're losing time. They also have to leave HubSpot momentarily. Even then, they might misunderstand the naming convention and type in an incorrect name. Why is this currently a bad user experience for admins? Incorrect naming means that list or workflow filters for Recent conversion might not work. It can also mean that reports become a mess, if these reports are pulling in asset names. If admins have to look into this on a permanent basis, in portals where there are new assets every day, this takes time away from developing the HubSpot portal and generating more value for all users. Here's what a solution could look like To solve this, it would be great if there were tools to enforce a naming convention. Ideally, admins would specify what constitutes a correctly named asset and similar to the forms editor, arrange fields to their liking. Here's a quick mockup of what this could look like when creating a new page. The user could select from dropdowns which team they belong to, the language of the assets, the asset type, include a title and date. The system would then generate a title from this that cannot be further edited. Admins should be able to specify the options for each dropdown, separators, order and field validation (e.g. max length for a title). (In case this is eventually introduced, please consider to make this a feature that is at least included in all Professional and Enterprise subscriptions.) I would love to see this for all assets in HubSpot: emails, workflows, lists, campaigns, imports, properties, files etc. Thanks in advance for reviewing!

Great minds think alike

Enable Click Tracking for Mobile-Only Elements in Marketing Emails

Custom e-mail template folders

Email Health and filters for all sections

Need better support for customizing Dark Mode emails in the drag-and-drop editor

Content Calendar

Countdown Timer Module for Emails

Gérer ses signatures bilingues dans HubSpot 🎯

Exclude internal contacts from marketing email analytics and form submissions reports

Automated Back-in-Stock Notification Feature for Product Pages

Enforce naming convention for new assets

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