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To my surprise it is not possible to send email to company-based lists.    We have an integration between CRM system Koho and HubSpot, and store a lot of business critical information about contracts and customers in Koho. The integration pushes data to HubSpot (custom fields) which has been selected as the agile tool for communication and marketing to our customers. Due to the company dependent information, I found out the hard way we are not able to use company-based lists to reach out to our customers.  I hope you would develop this feature very soon. Usability of HubSpot would be much better without exporting data to excel and then importing the same data back. It just doesn't make any sense.  The experience was totally unexpected not being able to send to a company-based list and it caused a lot of unnecessary trouble in a tight time schedule. I hope you would at least give information about the absence of the feature in the list and email tools. ... Mostrar más

Hello product team,   For HubSpot admins, one of the biggest challenges is keeping a portal organized, cleaned up and prevent overall chaos. Especially in Enterprise portals with sometimes hundreds of users, it's almost impossible to get users to follow a naming convention for email names, landing page names, workflow names. Quickly this becomes a cat and mouse game where HubSpot have to constantly chase and remind users to name their assets correctly.   Why is this currently a bad user experience for users?   Naming conventions are usually documented outside of HubSpot, in a wiki, stored as a Google Doc or something similar along the same lines. Forcing them to interrupt what they're currently doing, look up a naming convention and then come back means that they're losing time. They also have to leave HubSpot momentarily. Even then, they might misunderstand the naming convention and type in an incorrect name.   Why is this currently a bad user experience for admins?   Incorrect naming means that list or workflow filters for Recent conversion might not work. It can also mean that reports become a mess, if these reports are pulling in asset names.   If admins have to look into this on a permanent basis, in portals where there are new assets every day, this takes time away from developing the HubSpot portal and generating more value for all users.   Here's what a solution could look like   To solve this, it would be great if there were tools to enforce a naming convention. Ideally, admins would specify what constitutes a correctly named asset and similar to the forms editor, arrange fields to their liking.   Here's a quick mockup of what this could look like when creating a new page.     The user could select from dropdowns which team they belong to, the language of the assets, the asset type, include a title and date. The system would then generate a title from this that cannot be further edited.   Admins should be able to specify the options for each dropdown, separators, order and field validation (e.g. max length for a title).   (In case this is eventually introduced, please consider to make this a feature that is at least included in all Professional and Enterprise subscriptions.)   I would love to see this for all assets in HubSpot: emails, workflows, lists, campaigns, imports, properties, files etc.   Thanks in advance for reviewing! ... Mostrar más

We are a sales organization and have hundreds of email templates inside of Hubspot.  While there are reports that show the overall performance of a template, there is no way to dive into that data and see all the contacts who were sent that template and opened it.  I would like to be able to see a contact list of everyone who opened the email and be able to sort that list by who opened it the most, highest to lowest.  If someone has opened an email 8 times and not yet replied, they should be at the top of my list for a follow-up phone call.  I would start every day with that report if it existed, as it would help identify the warmest leads.  All the data exists already within Hubspot, we just need this report to pull it together in a more actionable way. ... Mostrar más

It would be realllllly nice if we could rename list folders. Right now I keep having to make new child folders with different names and transferring all of the sublists into that folder, instead of a simple rename.  ... Mostrar más

If double-opt in is enabled within a portal, we always need to set an additional enrollment trigger on workflows that send marketing emails, to ensure that only contacts with confirmed DOI status will be enrolled and sent the email. The only "workaround" is to set the additional workflow enrollment trigger as:   Marketing Email Confirmation Status is any of: Confirmed User clicked confirmed HubSpot Rep. marked confirmed Customer marked confirmed Confirmed from previous behavior     What happens currently is that contacts are enrolled in the workflow, regardless of their DOI status, which results in the marketing emails not being delivered. There is a lot of manual work involved in having to assess these contacts and manually resend the email.    It would be immensely beneficial to have a double opt-in enrollment feature for workflows in portals where double opt-in is activated. I was imaging some sort of option that when activated in the workflow, will only enroll contacts with DOI confirmed without having to set additional enrollment triggers.    This is currently causing a lot of confusion for customers, especially in Germany where DOI is a legal requirement. Additionally, there are multiple values for Marketing Email Confirmation Status which makes overcomplicates this even more. ... Mostrar más

HubSpot Marketing currently only allows smart lists and workflows to use Deal date fields as absolute values (eg. August 17, 2017). This makes it very difficult to create smart lists and workflows based on aging deals or moving time ranges.   The ability to use relative date fields (eg. today, older than 2 weeks, less than 2 months ago) would open up so many possibilities in dynamic workflow enrollment. ... Mostrar más

There should be an option to sort smart lists by when a contact was added to the list.   For example, I have a smart list of people who visited a specific page of our website in the last 7 days. I now ideally want to reach out to them personally and start a conversation.   However, lists dont allow me to sort them by when a contact was last added in. As a result, I have to scan the entire list everyday to see the new contacts added and then reach out to them. I am sure there are many like me who face the same issue.    Kindly consider including this feature urgently in HubSpot.    Thank you.  ... Mostrar más

I'm looking to create a random split list off of my master list, like A/B or A/B/C so I can test things like send times. Right now the only way I can think to do this is to export the list, add a column with a value, re-import and then segment. Would be great if the system could allow you to split the list into how ever many sub-segments you want and have it random.  ... Mostrar más

Hello!   We are using HubSpot forms on our external pages. For easier mainentenance, we would like to use one form for 32 pages, but to seperate in HubSpot lists on which page the form has been filled out. Also we would like to send form filling notification emails (contact's details) to different persons, depending on which page the form was filled out. Right now, it's not possible to do it with HubSpot's workflow for external pages - it's possible only for internal HubSpot pages. So we need to create 32 forms with the same structure, and if we need to add new column, we need to do it 32 times. So it's unnecessary work when we could do it only for 1 form.   Could you develop this feature on which page HubSpot form was filled out on external page for workflows and lists? It would save a lot of time from us. ... Mostrar más