Great minds think alike

Mon besoin est de créer une liste dynamique des contacts d'une séquence ayant soumis le formulaire pour les désinscrire manuellement.    La limite actuelle de cette fonctionnalité repose sur le fait que nous ne pouvons pas filtrer sur le nom de la séquence.  Actuellement, les contacts inscrits à la liste sont ceux ayant au moins une inscription à une séquence donc si une personne est inscrit à plusieurs séquences ou à été inscrit à plusieurs séquences elle apparaîtra.  ...read more

Hello product team,   For HubSpot admins, one of the biggest challenges is keeping a portal organized, cleaned up and prevent overall chaos. Especially in Enterprise portals with sometimes hundreds of users, it's almost impossible to get users to follow a naming convention for email names, landing page names, workflow names. Quickly this becomes a cat and mouse game where HubSpot have to constantly chase and remind users to name their assets correctly.   Why is this currently a bad user experience for users?   Naming conventions are usually documented outside of HubSpot, in a wiki, stored as a Google Doc or something similar along the same lines. Forcing them to interrupt what they're currently doing, look up a naming convention and then come back means that they're losing time. They also have to leave HubSpot momentarily. Even then, they might misunderstand the naming convention and type in an incorrect name.   Why is this currently a bad user experience for admins?   Incorrect naming means that list or workflow filters for Recent conversion might not work. It can also mean that reports become a mess, if these reports are pulling in asset names.   If admins have to look into this on a permanent basis, in portals where there are new assets every day, this takes time away from developing the HubSpot portal and generating more value for all users.   Here's what a solution could look like   To solve this, it would be great if there were tools to enforce a naming convention. Ideally, admins would specify what constitutes a correctly named asset and similar to the forms editor, arrange fields to their liking.   Here's a quick mockup of what this could look like when creating a new page.     The user could select from dropdowns which team they belong to, the language of the assets, the asset type, include a title and date. The system would then generate a title from this that cannot be further edited.   Admins should be able to specify the options for each dropdown, separators, order and field validation (e.g. max length for a title).   (In case this is eventually introduced, please consider to make this a feature that is at least included in all Professional and Enterprise subscriptions.)   I would love to see this for all assets in HubSpot: emails, workflows, lists, campaigns, imports, properties, files etc.   Thanks in advance for reviewing! ...read more

Hello,   I would like to include in a list contacts that haven't received a specific marketing email. Seems it's not possible right now in a "straight" way. I know a workaround but that's not easy to use. (create a list with contacts to which email has been sent + create other list excluding this first list). ...read more

The HubSpot integration can only be connected to one GoToWebinar account. It's mentioned in this KB article that " you can use the Zapier integration to set up a simple integration with a second GoToWebinar account ". For Zoom, it's a similar situation.   You cannot connect multiple Zoom or GoToWebinar accounts to one HubSpot account, but multiple users in a single corporate account can use the integration once it is connected.   On a single account, it is not possible to organize a webinar in the same time slot.  This is a problem for large corporations where you have many countries and many marketers.   Please add the ability to add multiple accounts on GoToWebinar, Zoom or other webinar solutions. ...read more

We have thousands of lists, but only send marketing emails to a select number of them.   It would be a great enhancement if our most used lists show up first in the "send to" and "don't send to" drop-down menus when scheduling a marketing email. This feature would be different by user because each user is responsible for sending emails to their own lists that they manage.   This would add a lot of value. It would be a time saver as some of our list naming conventions are quite long to type out, we wouldn't need to keep desktop sticky notes to copy and paste the list name into the "send to" and "don't send to" fields, and very helpful when onboarding new associates. ...read more

When a Marketing department makes use of hundreds of forms to collect leads with paid advertising it would like to create active lists that keep track if/when these leads turn into actual revenue. In this way it can determine the effectiveness/ROI of paid activities.   The current list filter Hubspot provides for this, only let's you select indivdual forms to include in the filter. When you make use of hundreds of forms, setting up this filter will take hours and is very sensitive to errors. Also, when you add a new form to your campaigns you need to manually add this form to the Hubspot filter.     This problem would be solved if you were able to create the filter based on "form name contains any of" rules/dropdowns. This way of filtering is possible with other properties in Hubspot.   Having this feature for including forms in bulk will save hours of manually adding form names to a filter and makes sure that the filter itself will add newly created forms as long as you make use of a consitent naming convention for forms and the form name corresponds with the created filter.     ...read more

Dear HubSpotters 🤖 , in the past we had the possibility so see all the points in time when a contact list was modified directly on the trend line of the list perfomance within the performance tab. It was so convenient since we could easily spot when the filters were changed and the direct impact those actions had on the list #s.  I recall there was a specific marker on the point in time where the chage occurred.  Now, if we go on the `details` tab, we can see the `last updated` date but it is not enough and not precise as it was looking at it directly on the trend line. Also, now we can see only the last change, so we are missing what happened in the past. Referencing here an old article from the HS blog with an example.  It would be great having those `change markers`  back! ...read more

Reporting based on import name is crucial for being able to do source reporting.  Import ID's are completely useless with reporting.   At the beginning of the year a name system was assigned to external files that get imported, based on the existing filters that appear to allow you to report on this. This would allow us to report on sequential imports related to the same external source at the end of the year. Only to discover this is not the case.   The filters currently exist but are pointless. When selecting Original Source Drill Down 2 "contains any of" for example, referencing the numerical ID value serves no purpose here.    Now to get accurate reporting, we will have to add over 52 import names to a list with multiple filters PER import list filter. This will consume several hours to achieve something that could be completed in minutes if the filters referenced the label and not the ID of the import.  (see below example)     ...read more

We're having an issue with filtering contacts when assigning Marketing Contact and Non-Marketing Contact statuses. I can filter for "Email hard bounce reason" or "Number of bounces" but these properties stay populated when I unbounce a contact. As a result, I can't accurately filter for contacts who are actively bounced. Since I can't accurately filter for this, this means I'm not able to accurately set a Marketing Contact Status for these contacts.    Additionally, I don't seem to have a reliable way to mark bounced contacts as Non-Marketing which means I'll be billed for bounced contacts with a "Marketing Contact" status. This feels like a really important detail for the Marketing Contact account structure. Any advice? Is it possible to have this developed in the platform?  ...read more