It's a shame that Hubspot still don't offer support for Ukrainian in CMS, particularly in Knowledge base. Ukraine is a country of 42 million people in Europe and addtional 10 milllion Ukrainians over the world. Hubspot offers languages from much smaller countries https://knowledge.hubspot.com/account/hubspot-language-offerings like Czech or Danish. Yes, Ukrainians can understand Russian, but it's not how it works with client support. Furthermore, there is no need to invest from Hubspot, since the translations could be done by Hubspot users. We could simply put Ukrainian articles into English (like we currently do in Freshdesk), but it's not the best UX, especially not the one expected from Hubspot. What we need is that our customers could select Ukrainian from a dropdown in Knowledge base.
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