Great minds think alike

Bonjour,   Ce serait bien de pouvoir personnaliser la phrase lorsque le client répond "non" à "cet artcile vous a-t-il été utile ?" ...read more

Currently secondary domains can only be for landing pages, blog and mail. But you cannot connect a secondary domain to Knowledge. I think this is key, especially in an Enterprise environment where we differentiate even with language domains. ...read more

Hey team,  It would be very beneficial to our organisation to be able to upload protected documents that are "read only" and not able to be downloaded.    Please investigate.   Thanks! ...read more

We have multiple products - they would need their own brands. The information in knowledgebase would be in a private area but those should be able to white-label too. also login page / sso         ...read more

We'd like to see who gave thumbs-up and thumbs-down on our KB articles and edit the ratings. We have done some testing and our testing is skewing feedback from actual customers. Also we can't see to find a way to easily see who has offered negative or positive feedback.   We should be able to at least easily view this (in addition to collect feedback about the KB articles when someone downvotes). These features were out of the box with our last service ticketing system. ...read more

Hello, It would be a real cool feature to add an ability to set a character limit for blog comments. Right now anyone visiting can add comments (unresticted with or without approval) , but it would be best if we can put restiction in terms of charcter than one can add to any blog comment thread. Hope HubSpot development team make a note and soon provides this feature. Thank you. Regards, Vikram Shah ...read more

This is a feature request. 💥💥 Can you give the option to add a cover image to the knowledge base - Homepage and another for the Category and Article pages?  Brella's Help Center looks beautiful but the category and article cover image looks funny. https://help.brella.io/en  If someone could shed light on what your development plans on this are, I'd be grateful! 🙂 ...read more

https://knowledge.hubspot.com/account/export-account-activity-history   Include Knowledge Base edits in this export, such as changing categories, the template and other major edits. This would be really helpful for when the categories get changed and can lead to a 404 for example! ...read more

I'd like to make all our knowledge base articles password protected so that only our customers can view them. However, I don't want to take the SEO ding I'm reading about:   "Password-protected content won't be crawled by search engines, and can only be viewed by contacts who are registered and logged in"   It would be great if google could still crawl these but then the content would still require a login. Or maybe the first part of the article can be viewed before login.  ...read more