クリエイティブな才能を開花させよう

  Title: I want HubSpot to have a web page for displaying list of error codes returned by OAuth2 API. Desired Capability: We need a web page where we can see list of all error code returned by OAuth2 API. Goal: Documentation for list of error codes which OAuth2 API can return. Use Case: We are using OAuth2 flow to connect with Customer's HubSpot account and when there are any errors authenticating a user we want to provide our users a customized message based  on the error code we receive from OAuth2 flow. Currently as there is no error code list available we are not sure how many or which error codes will be returned from Oauth2 API. Please take a look at this link https://community.hubspot.com/t5/APIs-Integrations/OAuth2-flow-error-codes/m-p/594285#M51617 ...その他を表示

One Knowledge base that can display different content based on which URL structure it sits on. For example: Let’s say we import all articles into the Knowledge base, both B2C and B2B. How could I control the search results and visibility based on the website you are on? Ie. If a B2C customer comes to direct to consumer website and visits the FAQ they should only be shown the articles for that type of customer, whilst if a B2B customer visits our wholesale page they should be shown only B2B articles. ...その他を表示

At the moment you can only switch on the option for all articles in your Knowledge Base to be indexed and we were interested in a more customisable way of doing this to be able to pick and choose the articles we want to be visible when using search engines to search for our company/service. ...その他を表示

Could we have an embed code in the footer of the knowledge base? Would allow us to add custom things like support chart bubbles, tracking code, etc. ...その他を表示

We have built a HubSpot Knowledge Base and have identified a need for better content management. The issue comes with the multiple reviews required to make sure a KB page is OK to publish externally. There is are multiple reviewers involved before we can publish a page live: technical review, marketing review, legal review, etc. At present a KB article does not show the edits made by others nor the state of content reviews. A page is either published or not and while you can go back to a prior version you can't actually see what was changed between two versions. And there is no way to take a snapshot of an entire KB and use that to create a new instance. But, hey, that's a CMS.... There are multiple ways to address this need (e.g. build a CMS) but it seemes to me a lighter weight solution would be to allow content to be managed in a wiki or CMS external to KB and then tag and bulk import a doc set when all reviews are complete. An integration with an external service like GitHub wiki could enable this in the short term. ...その他を表示

Sorry if this isn't the correct place for what amounts to a bit of a bug report.  I had put it in the community, but got the useless "call support" response.   In our helpdesk we have recently updated some of the URLs of articles and Hubspot does a great job of redirecting to the new one if the old link is used, however this does not occur when the old link is used with an anchor:  https://support.domain.com/knowledge/old-article-title  changed to  https://support.domain.com/knowledge/new-article-title   Entering https://support.domain.com/knowledge/old-article-title properly redirects, but using https://support.domain.com/knowledge/old-article-title#anchor doesn't - gives Uh-Oh. This page knows nothing. But the pursuit of knowledge is never-ending, so while we investigate, try again here.   It's obviously an edge case, but it seems like this would be a relatively simple fix, so hoping it can be worked in at some point.  ...その他を表示

Let me start by saying that I understand the value of onboarding and its use in not only using the tools properly, but aligning the Hubspot tools to each (very unique) organization.   (and—let's not kid ourselves—the revenue side of things)   With that out of the way, I have to say that as someone with a lot of Hubspot experience, I find myself struggling to find the value in the onboarding meetings—which, to be clear—isn't the onboarder's fault.   Before we upgraded, we went back & forth internally between which hubs were right for us, built out a process for how everything would work, ran through multiple dry-runs, and got buy-in from our team.   I find nearly zero value in the onboarding meetings themselves, but they're not for me—they're for the other non-Hubspot-evangelists within the org.   In some of our meetings, I would find myself saying "Hubspot guy, I'll handle that with John offline" very often because 15 minute over-the-shoulder training is way easier than a brief demo and a point in the right direction.   Even worse is the navel-gazing & silent glances around the room when HS Onboarding asks what else we need help on...you can feel the obligation to extract value out of the onboarding fee in the room.   I would love an option to waive or discount the onboarding fee based on being certified within whatever hubs Hubspot deem necessary. Even shortening the onboarding period that prorates the discount would be a plus. ...その他を表示

Would be wonderful to be able to have two videos side-by-side in a knowledge base article. In some of our articles we have a video for iPhone and Android, right now they stack on top of each other. Instead, having a side-by-side option would give a more clean look and make it so that the reader doesn't have to scroll as much.  ...その他を表示

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