Great minds think alike

I am looking to just see a short list of recently viewed pages. I often think I am done working on a company or contact, then have to go back after it is closed. Would love to be able to see the last 5-10 pages I worked on.  Because sometimes when I do a global search, there are similar company names, or several tickets associated with a contact or company. The sender may be from an automated source so they can look the same.  Thanks! ...read more

Il n'est actuellement pas possible de modifier le footer sur la page d'aceuil de la base de connaissance. Les informations d'entête et de footer sont donc en doublon ...read more

I want my HS contacts, that have access to the knowledge base, to get a notification about NEW content/ article, not an update. I would also want it to be able to select which section of KB that triggers that. I might now want to have that all the section. Today the only work around is to create a temaplte and then a workflow... but is not fully automated, so I am not happy 🙂 ...read more

I hope I have landed in the right portal here. We are looking for a solution that allows our customers to get a portal access where they can change their bank details or email, for example and at the same time view certain other information. We already know the "normal" customer portal https://knowledge.hubspot.com/de/inbox/set-up-a-customer-portal , but we would like to have more functions as described above. I am looking forward to feedback on whether something like this already exists or similar experiences. Best regards Lili   ...read more

The descripiton says that activity logged to contacts will update this company-level field. In reality, it only does that if the activity is ALSO associated to the company.    Easy fix. Just correct the language 🙂    Old: "The last timestamp when a call, email or meeting was logged for a contact at this company."   Suggested: The last timestamp when a call, email or meeting was logged for a contact at this company that is also associated with this company.   ...read more

A Knowledge Base article URL cannot be copied before it is published, and a KB article cannot be linked (as "One of My Pages") if it hasn't been published.   This makes it difficult and time-consuming for Marketing and Support to prepare articles and emails ahead of feature releases and updates. ...read more

I want to transfer my OneDrive data to Google Drive for backup purposes. So, I was trying to find the manual method to accomplish it. However, I am not sure about my data security. Can you guide me in selecting the best approach for this? ...read more

Uploaded documents aren't rendering correctly until they are downloaded. HubSpot uses a third-party rendering service. When clients open our documents from our Knowledge Base, it looks like they aren't correct or there are errors because the text doesn't render correctly.    Bringing this service in-house for HubSpot or using a different third party would allow our clients to see accurate documents as soon as they open them on our website.      ...read more

I'd like to have the ability to push out urgent notifications on the public knowledge base site, for example, wording can be typed in (e.g. we're experienceing technical difficulties, please call our support line), and then it shows up on the site when enabled. Attached an image as an example where the banner would be (in yellow) ...read more