Great minds think alike

The HubSpot integration can only be connected to one GoToWebinar account. It's mentioned in this KB article that " you can use the Zapier integration to set up a simple integration with a second GoToWebinar account ". For Zoom, it's a similar situation.   You cannot connect multiple Zoom or GoToWebinar accounts to one HubSpot account, but multiple users in a single corporate account can use the integration once it is connected.   On a single account, it is not possible to organize a webinar in the same time slot.  This is a problem for large corporations where you have many countries and many marketers.   Please add the ability to add multiple accounts on GoToWebinar, Zoom or other webinar solutions. ...read more

We see that invoices are being associated to contacts automatically via the HubSpot Xero integration, however we would like to associate invoices with companies and deals also and to have a view of this association in both the invoices and when in a company record, contact record or a deal.   We note that invoices are an object however unlike other objects such as companies, contacts and deals it's not visible in the settings under 'Data Management'.   Thanks. ...read more

Hello Hubspot community!   I was wondering if there are any plans to allow users to use ChatGPT to interrogate their CRM data.   It would be really helpful to be able to ask ChatGPT questions about our customer data, such as:   "What is the average lifetime value of our customers?" "How many customers made a purchase in the past month?" "What is the most common reason for customer churn?" "Which marketing campaigns have the highest conversion rate?" "Which customers are most likely to make a repeat purchase?" Being able to ask ChatGPT these kinds of questions would save a lot of time and effort in analyzing and understanding our CRM data.   Do any other users feel the same way? Are there any updates on this feature being implemented in the future?   Thank you for your input!   (PS, ChatGPT wrote this post!)  ...read more

With different business units it would be critical to be able to connect multiple microsoft teams accounts to hubspot; the same with social media acocunts etc! ...read more

I'd love to see the option to have a map display where my customers are located. We often can add business locations based on interested parties and want an easy way to visually see their geographical location.  ...read more

It is necessary to enable the possibility of sending direct WhatsApp messages from HubSpot inbox to WhatsApp contacts without requiring the WhatsApp contact to have written first. ...read more

GraphQL is a powerful tool that can be used (and currently is being used) in ways outside the CMS's scope. It's become a popular way to run advanced searches that the normal search endpoints can't handle. So why is it still paywalled in the pro and enterprise CMS plan? Every portal should have the ability to use GraphQL, just like every portal can use the search endpoint. There are a lot of things that people can't build currently because of their lack of access to GraphQL. Would love to see that changed. ...read more

When you use HubSpot's testing tool, integrated with Litmus, 8 "popular clients" are checked by default. We identified our own list to strive towards in testing, which we want to test a lengthy series of email layouts against prior to deployment. It is a tedious process to search and select the custom list. This list only saves for that one email, and if you want to preview another email, and another, against that list, you have to start over each time, modifying the default 8 clients. This is very time-consuming for testing.  I would like the ability to save that custom email client list in my instance, so that each email I test finds that same list as as its default. This could work one of these ways:  Hubspot/Litmus just automatically retains the "last configuration" until such time as its changed.  There is a way to check a box to apply to all tests, similar to how we can check a box to apply column configuration to future views of contacts.  A HubSpot instance-level setting to determine the list of clients to test against. This would allow the super admin to set the list, and other team members to spot check their own emails for issues while building.  Any of these solutions would solve this problem and make the process so much easier. As I review all emails for my team, #3 isn't required but I can also see that option allowing me to empower them more. ...read more

Some integrations can process sensitive information.  It would be nice for the Admins to be able to restrict access to certain integrations for a group of users for example or just one person. This could be through the "Permission sets" settings or the apps integrations settings or even the ability to remove the integration view for certain users from the right pane in contacts and deals. ...read more