Great minds think alike

When you activate the Zoom integration created by HubSpot, it logs Zoom Meetings as Calls in HubSpot instead of Meetings.   It's great having the screen and audio recording in HubSpot, but it's not a call! It's a meeting. ...read more

I suggest to enable the Marketplace-App integration to work both ways for the invoice-object. Currently it is lacking a deduplication ID. But that shouldn't stop it from working the on eway or the other. I understand, that a bi-directional sync is not possible for that reason. But it should be possible to have the un-directional sync being activated from HubSpot to Dynamics. ...read more

Salesforce integration is already possible. I would highly recommend to prioritize ! ...read more

Hello,   Our organization pipes HubSpot data into an external financial forecasting system, where "deal" objects share data bi-directionally with "project" objects in our external system. When a Deal in HubSpot moves from stage to stage, in the HubSpot web app, we require certain properties to be filled so our external system functions properly.  In Slack (nor the mobile app), required deal stages are not displayed nor enforced when a deal moves between Stages. Property stage requirements are critical for our implementaiton and we cannot use the Slack integration (which we dearly want to) until they exist.   With a priority for Slack, please add this to the roadmap! ...read more

I own an ecology company and sometimes need to void an invoice already sent to a client. This can happen because of mistakes or, for example, when bigger clients with multiple contacts prefer that the invoice be addressed to someone else within the company.   Previously, we worked with Exact Online, which allowed us to produce a new invoice that was identical but negative. Now, switching to Hubspot, it seems that such an option doesn't exist, and we have to go back to Exact. I wish that this function is soon integrated into Hubspot, so the entire process can happen on one platform, even accounting for possible mistakes.   Many thanks. ...read more

Objective: Expand the capabilities of HubSpot's native WhatsApp integration to include both inbound and outbound call functionalities, providing a seamless communication experience for users directly within the HubSpot platform.   Problem Statement: Currently, HubSpot's native WhatsApp integration allows for text messaging but lacks support for voice calls. This limitation forces users to switch between HubSpot and WhatsApp to manage voice communications, leading to inefficiencies and potential data discrepancies. Proposed Solution: Inbound Call Integration: Enable HubSpot users to receive WhatsApp calls directly within the CRM. This feature should include: A pop-up notification for incoming calls. The ability to answer or decline calls. Automatic logging of call details (e.g., call duration, timestamp) in the contact's activity timeline. Outbound Call Integration: Allow users to initiate WhatsApp calls from HubSpot. This should include: A "Call via WhatsApp" button on contact records. Automatic dialing and connection to the contact's WhatsApp number. Logging of call details and any notes taken during the call. Benefits: Improved Efficiency: Users can manage all customer communications from a single platform, reducing the need to switch between applications. Enhanced Data Accuracy: Automatic logging of call activities ensures that all interactions are recorded in the CRM, providing a complete view of customer interactions. Better Customer Engagement: Instant access to call functionalities allows for more timely and personal customer interactions. Implementation Considerations: Privacy and Security: Ensure that the integration complies with data privacy regulations and includes features such as call encryption. User Interface: Design a user-friendly interface that integrates seamlessly with existing HubSpot features. Support and Training: Provide comprehensive documentation and training resources to help users adapt to the new functionality. Call to Action: We invite the HubSpot community to share their thoughts and feedback on this idea. Together, we can enhance our communication capabilities and streamline our workflows within HubSpot. If you believe this feature would benefit your team, please upvote and comment with your use cases! ...read more

Developers made a change on July 17th 2024 to align all updates for external CRM cards across all users within the portal. This has caused an issue as each team member in my company has different needs across various departments when it comes to property visibility, and we each had our unique customizations. Now, none of us are able to use that Chrome extension sidebar feature reliably. We would like to see a reversion to solve this issue. ...read more

Feature Request: When using LinkedIn Sales Navigator integration, be able to log LinkedIn messages into Hubspot, wether those are from a LinkedIn chat or LinkedIn Sales Navigator chat. The messages could be automatically logged-in with an automated syncing option.    1. This feature is for Sales. 2.The goal is to automate the sales process as much as possible. 3.The value of this feature is time saving. It would solve having to log manually all conversations in LinkedIn into Hubspot (with all the copy-paste and having to do that everytime you send or receive a message from one of your contacts; even if you are doing it from a mobile device). 4.Salesforce enables logging the LinkedIn messages into the CRM  ...read more

Some of my team members use Spark and they really love it. I want them to be able to benefit from the same kind of advantages that the Gmail / Outlook add-ons, but not force them to switch! Please make an integration! ...read more