Great minds think alike

In short: Add the ability to view and reply to chats in Slack with the Helpdesk Slack integration, to mirror how it used to be with the legacy inbox Slack integration. Maybe this could be a toggle between posting comments or chat replies to Slack.   The legacy integration between Hubspot and Slack for inboxes allowed you to handle incoming visitor chats right in Slack - this meant seeing and responding to chats right in the Slack thread created by Hubspot for a specific chat. Helpdesk, while it also has a Slack integration, only allows internal comments to be communicated back and forth between Slack and Hubspot. If you keep the legacy inbox system and opt not to use Helpdesk, you miss out on key features. This could be a toggle when a user is configuring their Slack integration - perhaps they can toggle whether or not they want comments or chat replies to post to Slack. My screenshot below confirms this - look at the description below Bring conversations to Slack and Sync Help Desk tickets to Slack - they are different.   ...read more

Since migrating to the new Shopify → HubSpot Data Sync app in Feb 2025, every Shopify-created contact is tagged “Offline Sources → Integration” and shows no UTM, source, or page-view data. The legacy integration captured this information, so our reporting and ROI analysis are now unusable.   Request: Please prioritize a fix so analytics fields (UTMs, original-source drill-downs, page views) sync automatically when the contact is created. Thanks. ...read more

Would be great to update the Google Meet app to add the ability to pull in any Gemini-generated meeting notes (using the 'take notes for me' feature) into HubSpot activities, much like 3rd party apps seem to be able to do. ...read more

We would like to score our contacts and companies based on their associations with custom objects, however it seems only deals, tickets and notes can be added.   For example we use the "Listing" object to capture how many listings each company has, and the different locations of those listings.   Therefore we would want to score companies higher the more listings they have, and the more variety of those listings. Likewise to decrease the score when those listings become older. ...read more

Salesforce integration is already possible. I would highly recommend to prioritize ! ...read more

can you please allow the creation of unique values in product properties and the subsequent line items.  item ids, ...read more

Hi! We use Jane App as our scheduling and processing software for our physical therapy facility. It would be amazing to utilize so many more of the hubspot tools and resources that would be available if these two systems could integrate. So that is my request, hubspot integration with the Jane App Software system. Thank you! ...read more

Feature Request: When using LinkedIn Sales Navigator integration, be able to log LinkedIn messages into Hubspot, wether those are from a LinkedIn chat or LinkedIn Sales Navigator chat. The messages could be automatically logged-in with an automated syncing option.    1. This feature is for Sales. 2.The goal is to automate the sales process as much as possible. 3.The value of this feature is time saving. It would solve having to log manually all conversations in LinkedIn into Hubspot (with all the copy-paste and having to do that everytime you send or receive a message from one of your contacts; even if you are doing it from a mobile device). 4.Salesforce enables logging the LinkedIn messages into the CRM  ...read more

Some of my team members use Spark and they really love it. I want them to be able to benefit from the same kind of advantages that the Gmail / Outlook add-ons, but not force them to switch! Please make an integration! ...read more