Gute Ideen sollten geteilt werden

With a big databse of both companies and contacts, inevitably there will be cases of duplicate records. Especially when HubSpot can only alert through very specific data hooks (domain, email - both of which are not always guaranteed to be present).   The current way to de-duplicate and merge is very tedious. It either requires a lot of manual work. Even using the de-duplicating tool is a slow process as it still needs to be done one by one, and in cases double check to see which is the "main" entry.    What we need instead is the option to mass merge through import! By simply adding in a sheet two columns with the object IDs, first column having the "main" entry ID then having the "to be merged" entry ID.   This would save us a lot of time! ... Mehr anzeigen

Currently property history has the ability to see which contacts have been updated in a span of time. Can you please add source in which the Property has been changed in export property history? ... Mehr anzeigen

Unfortunately, HubSpot does not export social posts from external sources, even though it displays them on the screen, nor does it export data according to the selected filter. I don't see how efficient it is to be able to see the data on the screen and not be able to export it. Reports with performance indicators are still manual, considering that we need to copy the information from HubSpot to Excel. ... Mehr anzeigen

HubSpot email feature does not allow adding a property file (e.g: a pdf) as a personalized token when emailing a list of users with different files. To solve this, I have been using a rich text property to be used in the email. You can import the list with the different links to the files but you should not forget to format the spreadsheet with an HTML string <a href="link to be used ">Link name </a> so that it shows as a link in the rich text property ... Mehr anzeigen

Currently, when a new company record is created, HubSpot automatically associates an image—typically the company's logo—with the company card. This visual element is very helpful within the CRM interface. Feature Request: API Access to Company Images: Provide a way to programmatically access the images automatically associated with company records. Allow these images to be retrieved and downloaded via the HubSpot API. Use Case: Our team wants to integrate these company images into our external database and internal systems. Having access to these images would enable us to: Enhance our external databases with visual identifiers. Streamline internal workflows that utilize company branding. Maintain consistency across multiple platforms by using the same images. Benefits: Data Integration: Facilitates better synchronization between HubSpot and external systems. Improved Workflows: Enhances processes that rely on company visuals. ... Mehr anzeigen

Currently, when merging contacts with different phone numbers, the phone number from the merged record overwrites the phone number from the retained record. I would prefer that both phone numbers are saved in the contact record, ideally within the "Phone Number" property.   I am aware that there have been several discussions in the forum about handling multiple phone numbers and that the best practice is to create custom properties of the "Phone Number" type.   However, this approach requires a lot of manual effort. For example, we frequently import lists of numerous contacts, each with multiple phone numbers because they are points of contact for different locations. Creating a separate property for each phone number is extremely labor-intensive.   It would be much simpler if these phone numbers could be stored within the contact record when merging contacts, similar to how multiple email addresses are already handled. ... Mehr anzeigen

For auditing and organizational purposes, it would be extremely helpful if HubSpot would allow users to export a list of the report names from their report library.   ... Mehr anzeigen

I'm not entirely certain how such functionality doesn't exist, but when uploading email activities and associating them to a deal, there is actually no way to log the email of the sender of that email, NOR the recipient.   Practically this means in use cases where the imported email body texts don't contain an email signature which at least contains the email of the recipient, you're stuck with an email activity where you know the activity date, email subject, & email body. You'll have no idea who the email went to, nor who sent it.    HubSpot this is in direct response to my support ticket: #15532964 ... Mehr anzeigen

One of the main frustrations we've been facing with using Marketing events object in HubSpot is that we can't export data from this object. It's great that we can easily sort and filter the info, but it’s disappointing how tough it is to pull that data out of HubSpot for other uses.   It would also be really helpful if we could link contacts or companies to these events.    At the moment, the only option seems to be upgrading to Enterprise to build a custom object that handles all this. While that might work out well for HubSpot, it’s not the most practical solution for smaller businesses like ours. ... Mehr anzeigen