Great minds think alike

Currently, HubSpot’s IP exclusion settings apply globally across all forms, traffic analytics, and submissions. This creates a major issue for companies like ours that need to treat different forms differently.   Our situation We have an IP exclusion set so that marketing forms submitted internally (by employees) are not recorded — this prevents test submissions and internal traffic from cluttering marketing data. However, for sales forms, our sales team often needs to submit forms on behalf of customers (e.g., entering customer information during calls). Because internal IP addresses are globally excluded, these sales form submissions are not recorded and cannot be exported — even though they are real customer data. The only workaround offered is to use VPNs, but this isn’t practical at scale. Suggestion: Please allow more flexible IP exclusion settings by either:   Letting users apply IP exclusions on a per-form basis, or Giving an option to still record form submission data from excluded IP addresses while excluding traffic analytics from those IPs.   Why this matters:   Sales teams need to be able to submit customer information without complex workarounds. Marketing teams still need clean analytics without internal traffic skewing reports. Companies should not have to choose between accurate marketing reporting and the ability to export form submissions. This would reduce friction for internal workflows without compromising the intent of IP exclusions. This added flexibility would be a huge help for companies balancing internal operations, marketing accuracy, and sales efficiency. Thanks for considering it! ...read more