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Hello Hubl Community! I am trying to have our websites search bar save the words that are used.   If some one searches "ISO" or "control panel" or anything, I would like it to be stored into a database so that I can reference it later for analysis.   Is there a way to do this?  ... Afficher plus

Hi there, I've tried to order the foreign column item using drag and drop but it's not working in the hubdb. Also, its is automatically set the order of the item after adding the item to the hubdb foreign column. Is there any such functionality available to set the order of the foreign key item manually like drag and drop? ... Afficher plus

Allow users to hide/move the Help widget, or make sure it doesn't overlap content. This is an example of when it overlaps the Report Total of a custom report, which is quite annoying.   ... Afficher plus

I assume, like myself, that most of us are using HubSpot for work, during the workday. Being this, it's extremely hard for me to consistenly respond before the 7 min ticket close period. My suggestion is to offer a time ticket extension when asked by the client at the begining of the conversation. Ive needed this numerous times & consistenly have my tickets closed on me before Ive had my issue resolved.  Ive also asked them to not close the ticket if I exceed that timeframe & in which they tell me it's automatic which means it would have to be implemented. Please take this into deep consideration, Thanks! ... Afficher plus

So if you've been working with HubSpot for a long time, you may or may not know how to access your own Support Inbox for HubSpot-related issues:   The old way to access your support inbox took 2 steps. Old way - Step 1: Click "Help" in the bottom right. OLD 1 - Click "Help" in the bottom right Old way - Step 2 - Click "View your support inbox" and you're done. OLD 2 - Click "View your support inbox"   When helping a new client with HubSpot implementation, I couldn't—for the life of me—figure out how to access my support inbox (maybe this only applies to newly created portals, as the "old way" still works on older portals).   New way - Step 1: Click the "?" NEW 1 - Click the "?" New way - Step 2 - Type in some text, even if you don't have a question and simply want to access your support inbox. NEW 2 - Type in a question New way - Step 3: Look at the bottom and click the "Contact us" tab. NEW 3 - Click "Contact us" New way - Step 4 - Finally, click on "View your support inbox". NEW 4 - Click "View your support inbox"   If the reasoning behind this was to alleviate email and phone support in favor of knowledge-base articles, I can understand hiding the "Chat" and "Email" buttons; however, having the "View your support inbox" visible from the very beginning would be most appreciated. I'd rather not send a PowerPoint slideshow to my clients if I need to direct them to their support inbox and I can't get on a Zoom call to take them through step-by-step. ... Afficher plus

Hello everyone, I am trying to create an Hubspot account to work for my client to build an email template design which will be transferred into their account later, however, my hubspot account is getting rejected due to lack of my own website as I'm just a freelancer on fivver. what is the ultimate guide to getting an approved Hubspot account without my own website or what is more advisable I use ... Afficher plus

I have found a timetrack which works along with Hubspot   https://tmetric.com   ... Afficher plus

At this time, you can only get tracked links with Sales Professional. As a Service Professional user I should be able to see if a customer that is in need of support has clicked a link that I have provided them. This would be to another website, knowledgebase, Video, Document, etc.  Because this is not available, I am unable to tell if a customer has followed my instructions and have to "guess" if they are moving forward and not sitting. This also would allow me to come back with more information and be confident with my second response if they havnt emailed back in a certain amount of time. ... Afficher plus

Would it be possible to add a function which can be used to check the filled in percentage of each property. For example, I would like to know how many company introduction have been filled in & what is the percentage among all companies. In this case, it would be easier for us to keep track of our process and our work. ... Afficher plus