Great minds think alike

For paid HubSpot portals, the 'Files' tool is hosted under the 'Content' section of the left-side navigational menu.  However, for free portals, the 'files' tool is located under 'Marketing' > 'Email' > 'Email tools' > 'Files'.   The discrepancy between paid and free accounts having the files tool located in 2 different places makes for a confusing and unsatisfactory customer experience. Additionally, the HubSpot knowledge base for accessing and using the files tool only mentions accessing files through the 'Content' section of the navigational menu, it does not mention how free portals can access the files tool whatsoever.  With that being said, I would love to see the 'Files' tool added to the 'Content' section for free portals, just like how it is for paid portals.  ...read more

Lets say you build a dev site and have a 100 pages. By default it uses a domain like hssites-xxxx.com. Once you change your primary domain the page URL's update but the files used on each page still use the old domain.   So you go and update the default file URL domain to your new primary domain. You assume this updates on all pages and your sitemap.xml... because you want it to be the default.  But this only works for any future updates you make and publish. All of the pages you created using the temporary domain are not updated. So in order to fix this, you need to open all 100 pages and then republish them. "ain't nobody got time for that" : ) Could you please add a way to click a checkbox that says "Update all pages and sitemap.xml with this new file domain".  Thank you. ...read more

Hello product team,   For HubSpot admins, one of the biggest challenges is keeping a portal organized, cleaned up and prevent overall chaos. Especially in Enterprise portals with sometimes hundreds of users, it's almost impossible to get users to follow a naming convention for email names, landing page names, workflow names. Quickly this becomes a cat and mouse game where HubSpot have to constantly chase and remind users to name their assets correctly.   Why is this currently a bad user experience for users?   Naming conventions are usually documented outside of HubSpot, in a wiki, stored as a Google Doc or something similar along the same lines. Forcing them to interrupt what they're currently doing, look up a naming convention and then come back means that they're losing time. They also have to leave HubSpot momentarily. Even then, they might misunderstand the naming convention and type in an incorrect name.   Why is this currently a bad user experience for admins?   Incorrect naming means that list or workflow filters for Recent conversion might not work. It can also mean that reports become a mess, if these reports are pulling in asset names.   If admins have to look into this on a permanent basis, in portals where there are new assets every day, this takes time away from developing the HubSpot portal and generating more value for all users.   Here's what a solution could look like   To solve this, it would be great if there were tools to enforce a naming convention. Ideally, admins would specify what constitutes a correctly named asset and similar to the forms editor, arrange fields to their liking.   Here's a quick mockup of what this could look like when creating a new page.     The user could select from dropdowns which team they belong to, the language of the assets, the asset type, include a title and date. The system would then generate a title from this that cannot be further edited.   Admins should be able to specify the options for each dropdown, separators, order and field validation (e.g. max length for a title).   (In case this is eventually introduced, please consider to make this a feature that is at least included in all Professional and Enterprise subscriptions.)   I would love to see this for all assets in HubSpot: emails, workflows, lists, campaigns, imports, properties, files etc.   Thanks in advance for reviewing! ...read more

We currently use Google sheets to create and send invoices. We plan to start using Hubspot. It would be great if there was a functionality to bulk import old invoices into the invoice object that we can then connect to deals, so we have all historical and present invoicing data in one place. ...read more

We have software data sheets in the File Manager that we link to on our site for customer download. We need to have the ability to track how many times these pdfs are downloaded for viewing, as well as being able to see what web pages these linked documents can be found. ...read more

Currently, all major browsers support the WebP format. Which is a great format performance-wise. Now I know that HubSpot converts other formats to WebP serverside, but we should expect users to upload the WebP format as well. One of the most powerful HubL functions is the 'resize_image_url' function, which allows you to resize the served image without having the client resize the image themselves (which is great, because clients never do this 😜). HubSpot also offers the option to clone, crop and resize images, which is a great feature of the file manager. The problem: The WebP format does not work with the 'resize_image_url', also, passing the name, width and height in the image URL does not seem to resize the image at all. So this is a major issue performance-wise. Furthermore, it currently is not possible to clone and resize a WebP image from the file manager. The solution: Make sure that the 'resize_image_url' and the file manager functionalities also work with the WebP format. ...read more

hi there,   HS is storing every attachment of an e-mail. our company is using links, logos, pictures as part of the signature. all these are stored, with extensive e-mail exchange these are adding up to hundreds of stored attachments. Making it impossible to find relevant attachments. Would it be possible, to either: - avoid auto-storage below a certain size of an attachment - allow search of attachments - allow bulk-deletion of attachments by name, size or similar thanks for having a look Best regards ...read more

AVIF images can be uploaded to the Hubspot CMS but don't appear when searching for images. Please fully support uploading and using AVIF images in the Hubspot CMS.   AVIF is supported in all of the major browsers and has been gaining popularity since Google added it as a supported file format for Google Image search.   AVIF file format offers: Excellent lossy compression compared to JPG and PNG for visually similar compression levels (e.g. lossy AVIF images are around 50% smaller than JPEG images). Generally, AVIF has better compression than WebP — median 50% vs. 30% compression for the same JPG set (source: AVIF WebP Comparison (CTRL Blog)). Lossless compression. Animation/multi-image storage (similar to animated GIFs, but with much better compression) Alpha channel support (i.e. for transparency). High Dynamic Range (HDR): support for storing images that can represent bigger contrasts between the lightest and darkest parts of the image. Wide Color Gamut: Support for images that can contain a larger range of colors. Source: https://developer.mozilla.org/en-US/docs/Web/Media/Formats/Image_types#avif_image ...read more

There are a number of images and files in our our Hubspot file system that aren't being used (File usage will say "This file is not used anywhere in live CMS content."). We had a former employee who uploaded everything they thought they might use, resulting in a huge number of not-in-use files that are unorganized. I'd like to delete most of them to help clean up and then reorganize the files. It would be great to be able to sort and/or filter by whether or not a file or image is in use to prevent deleting anything critical. Right now, you can only see this information by looking into the file details. ...read more